We're seeking an Experienced Automotive Service Writer
Are you a former / current service advisor or service consultant?We encourage you to apply to the Service Advisor position. We are a high-volume dynamic shop with excellent earning potential. This is a rare opening for someone to become a team member. We are a "Customer First" focused dealer group.
Are you looking for a new opportunity to grow and start your career path into dynamic field? Apply now for our Service Advisor position. We provide an excellent working environment and temperature-controlled environment.
About Us
High volume dealership.
We have state of the art training programs, a phenomenal culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.
We're passionate about helping your career and adding to your resume because we know that happy employees lead to happier customers.
Benefits We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Health and wellness
Saturday Lunches
Discounts on products and services
Responsibilities
Meet with customers and determine their needs for repair and / or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management / efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Previous dealership experience is preferred
Ability to read and comprehend written instructions and information
Excellent customer service skills
Team player
Valid driver's license & clean driving record
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.
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Automotive Service Consultant • Cincinnati, OH, US