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Elme Communities is hiring: Community Manager in Washington
Elme Communities is hiring: Community Manager in WashingtonMediabistro • Washington, DC, United States
Elme Communities is hiring : Community Manager in Washington

Elme Communities is hiring : Community Manager in Washington

Mediabistro • Washington, DC, United States
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Join to apply for the Community Manager role at Elme Communities and be part of a team that elevates the living experience for value‑conscious renters. Elme Communities believes everyone can take pride in their home, enjoy exceptional service, and live in a well‑maintained community. If this resonates with you, you might be a great addition to our growing team.

Job Details

Primary Responsibilities

Trust Builder and Ambassador of Exceptional Resident Experiences

  • Elevate the customer service experience for existing and prospective residents in accordance with our service standards.
  • Provide sales, customer service, and administrative leadership and support to the team and overall operation.
  • Think like an owner in the achievement of financial objectives by assisting with rent collection, timely bill processing and payment, operational forecasting, annual budget prep, scheduling expenditures, variance analysis, and initiating corrective action.
  • Navigate and resolve resident issues with clear and courteous communication and coach others in doing the same.
  • Contribute to the ideation and implementation of advertisement materials and community marketing campaigns.
  • Create and disseminate timely, clear, and compassionate communications to prospects, residents, vendors, and internal groups / team members.
  • Contribute to elevating and maintaining an exceptional online reputation and compliance with state and local legal requirements.

Team Leadership and Development

  • Be a positive role model and champion of company mission, vision, values, and customer service and operational standards of excellence.
  • Hire, inspire, and develop a diverse, high‑performing team.
  • Take ownership in talent attraction and retention efforts by delivering exceptional candidate and employee experiences.
  • Generously coach and mentor team members in their professional and leadership development efforts and facilitate participation in on‑the‑job and company directed learning programs.
  • Ensure that policies, procedures, safety, and compliance expectations are clearly communicated and consistently met.
  • Proactively manage staff scheduling, employee time off requests, overtime needs, and general timekeeping responsibilities.
  • Demonstrate your learning agility by taking ownership of your individual path to professional development and career advancement.

    • Ideal Team Member

  • Has a passion for people and community. We welcome everyone!
  • Has a college degree or applicable lived experience.
  • Has a proven track record of career progression in the property management industry with a strong desire to grow as an operational and people leader.
  • Demonstrates exceptional aptitude to influence up, down and across functional areas without creating silos.
  • Enjoys a flexible schedule that includes working weekends.
  • Takes pride in their progressively responsible problem solving, communication and presentation skills.
  • Strong financial aptitude and budget management skills.
  • Digitally proficient to include Excel, Word, PPT, MS Teams, Social Media.
  • Proficient with CRM systems and / or industry specific management software, such as Yardi.
  • Champions commitment to a culture of belonging through diversity, equity, inclusion & accessibility initiatives.
  • Demonstrates resilience and commitment to deliver and be accountable for results.
  • Believes in the value of teamwork, understanding that we finish stronger together.

    • The annual salary range for this role is $81,000-95,000 (subject to experience).

    Additional Compensation : In addition to the base salary, this role may be eligible to participate in our annual bonus programs, which may include leasing commissions, renewal bonuses, and spot awards.

    Benefits

  • 401(k) Matching : Plan for your future with our generous 401(k) matching program.
  • Dental Insurance : Keep your smile bright with our comprehensive dental coverage.
  • Health Insurance : Choose from 3 plan options to find the perfect fit for your healthcare needs.
  • Life Insurance : Gain peace of mind for you and your loved ones with our company-paid life insurance policy.
  • Disability Insurance : We've got you covered with both short-term and long-term disability insurance.
  • Paid Time Off : Recharge and relax with our paid time off policy.
  • Paid Holidays : Celebrate life's moments with paid time off on holidays.
  • Pet Insurance : Because we know your furry friends are family too!
  • Rent Discount : Enjoy a 30% discount on rent at any of our communities to make your living situation more affordable and stress‑free.

    • Seniority Level

    Mid‑Senior level

    Employment Type

    Full‑time

    Job Function

    Marketing and Sales

    Elme Communities is an Equal Opportunity Employer. We welcome and support an inclusive workplace culture.

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    Community Manager • Washington, DC, United States

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