Customer Service Advocate | Spanish / English Bilingual Required | UMC Children's at 98th & Frankford | • •$1,000 Sign On Bonus Available • •

Join UMC Physicians : Where Employee Satisfaction Soars at 98%

Title : Full Time - Customer Service Advocate Bilingual English / Spanish Required

Location : UMC Children's at 98th & Frankford

SIGNING BONUS : This position also includes a signing bonus of $1000 payable as follows :

• $500 payable the payroll period following your hire.
• Note : This $500 payment must be repaid to UMCP (withheld from final paycheck) if you submit resignation and / or terminate employment within 90 days of hire date.
• $250 payable the payroll period following 6-months of employment with UMCP.
• $250 payable the payroll period following 12-months of employment with UMCP.
• To receive payment, you must be actively employed by UMCP on the date any of the above payments are made.

Description : We are seeking a full-time team member with a passion for others who wants to make a difference to work at UMC Physicians. This is a reception job that works at the front desk of our clinics checking in patients and doing administrative duties. We want people who bring strong customer services skills and have a desire to take on the challenges in front of them. We offer positions and growth opportunities to help you get to where you want to go.

Preferred Characteristics :

Availability Requirements :

Our Mission : To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision : To be the best place to work and the best place to receive healthcare.

Benefits : UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include :

Full Job Description Serves as a direct contact / referral point for patients, greets patients in person and via telephone, answers multi-line telephone system in a professional manner, performs clerical duties pertaining to the design and follow up in an efficient patient / provider appointment schedule, accurately registers patients sing the UMCP computer system, ensure all documents and forms are presented, explained, and signed at time of registration.

Essential Functions :

Additional Responsibilities :

Knowledge / Skills / Abilities :

Minimum Qualifications :

Preferred qualifications : Previous experience in a general office capacity

Environmental Conditions : Well heated and ventilated building. Normal office environment. Fast paced, professional environment.

Physical Requirements : Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordinator and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be able to transact business in person or on the telephone.

Limitations and disclaimer : The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.