Job
Hussey Gay Bell is seeking an office manager / front desk receptionist that serves as the first point of contact for clients, visitors, and employees at a professional services firm. This role is essential to creating a welcoming and efficient environment while ensuring smooth daily operations. The receptionist is responsible for managing phone calls, greeting clients, handling some administrative duties.
Key
Client and Visitor
- Greet clients, visitors, and guests in a professional and courteous manner.
- Direct visitors to appropriate personnel or meeting rooms.
- Ensure visitor check-in procedures are followed and maintain security protocols.
Communication and Phone
Answer, screen, and route incoming phone calls.Take and deliver accurate messages in a timely manner.Handle client inquiries and requests, directing them to the appropriate staff when necessary.Administrative
Manage the front desk area, keeping it organized and welcoming.Handle incoming and outgoing mail, packages, and deliveries.Schedule appointments, meetings, and conference room bookings.Operational
Support other departments with administrative and operational tasks as required.Assist with setting up meetings, including coordinating materials and refreshments.Skills and
High school diploma or equivalent; some college or administrative training preferred.1-3 years of experience in an administrative or customer service role, preferably in a professional services setting.Excellent verbal and written communication skills, with a professional and approachable demeanor.OrganizationalStrong organizational abilities with attention to detail.TechnicalProficient in MS Office Suite (Word, Excel, Outlook, etc.) and other office technologies.CustomerAbility to manage multiple tasks while maintaining a positive and professional attitude.InterpersonalAbility to interact professionally with clients, visitors, and staff at all levels.Ability to resolve issues effectively and independently when required.