Counsel, Guest Product

Overview

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. We are seeking an experienced and strategic Product Counsel to join our dynamic legal team. You will play an instrumental role in shaping the development of creative and compliant products. This position offers a unique opportunity to apply deep legal expertise to both existing flagship products and to navigate the legal landscape for entirely new, cutting-edge offerings, all within a fun, collaborative environment that values strategic insights, creative problem-solving, and intellectual curiosity.

As Product Counsel, you will be deeply embedded with product teams, partnering with core stakeholders across the business. You will operate with significant autonomy, acting as a key partner from the earliest stage of product development. You will cultivate a deep understanding of Toast's existing and evolving products, strategies, and operational processes, leveraging this knowledge to proactively identify, advise on, and mitigate complex legal risks.

About this roll (Responsibilities) :

Responsibilities

• Strategic Legal Counsel : Provide comprehensive legal advice to a variety of stakeholders across product, engineering, and marketing teams throughout the entire product development lifecycle (from initial ideation and beta testing through launch and beyond, including the review of marketing strategies and assets). Your focus will be on Toast's Guest suite of products, which includes B2B and B2C offerings that enable consumers to engage with Toast's restaurant customers.
• AI Expertise : Provide strategic legal guidance to product and engineering teams on the development, deployment, and ongoing operation of AI / ML systems and features.
• Playbook Development : Drive the development and continuous refinement of robust, scalable playbooks and self-service tools to help product teams make informed decisions and move quickly.
• Complex Regulatory Navigation : Advise on complex legal issues, including multi-jurisdictional regulatory compliance, advanced data privacy and protection (e.g., GDPR, CCPA, emerging global privacy frameworks), marketing / advertising, and consumer protection. Provide clear and actionable legal guidance that enables our teams to build and launch compliant products, often partnering with our in-house specialists on matters related to fintech / payments and data privacy. Familiarity with these areas and with consumer-facing technology is a plus.
• Expertise & Foresight : Maintain deep expertise in, and proactively anticipate changes to, laws and regulations relating to the Toast platform. Translate complex legal developments into clear, actionable guidance for our teams.
• Creative Problem-Solving : Think creatively and strategically to navigate novel and complex regulatory environments, for smooth, compliant, and intuitive user experience across all product offerings.
• Cross-Functional Partnership : Cultivate strong, collaborative partnerships across multiple functions, exhibiting a deep understanding of Toast products' technical architecture and strategic objectives.

Requirements

Pay and Benefits

The base pay range is $175,000.00 / yr - $205,000.00 / yr. We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https : / / careers.toasttab.com / toast-benefits.

Pay Range : $175,000—$205,000 USD

Perks and Culture

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Diversity, Equity, and Inclusion is baked into our recipe for success. At Toast, our employees are our secret ingredient—when they thrive, we thrive.

References to roles and locations are for illustrative purposes; this posting reflects Toast's ongoing recruitment efforts.

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New York, NY

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