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General Manager (Charlotte)

General Manager (Charlotte)

XylemCharlotte, NC, US
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General Manager Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is seeking a seasoned General Manager to oversee a division supporting the North America region. This senior leadership role carries full Profit & Loss responsibility of around 300-500M in revenue and is focused on driving commercial success, operational excellence, and strategic growth.

Strategic Leadership

  • Identify and evaluate market opportunities across North America.
  • Develop and execute short- and long-term growth strategies.
  • Collaborate with global operating divisions to align business plans.
  • Lead sales planning, budgeting, and target-setting processes.
  • Recommend strategic partnerships and expansion opportunities.

Client & Partner Engagement

  • Build and maintain strong relationships with key customers and partners.
  • Champion outcome-based selling strategies.
  • Represent the division externally with clarity and vision.
  • Ensure customer satisfaction through proactive engagement and support.

    • Operational Oversight

  • Drive operational efficiency and continuous improvement.
  • Lead demand planning and risk mitigation efforts.
  • Own and manage the division's financial performance.
  • Support digital transformation and future-of-work initiatives.

    • Team Development

  • Build high-performing teams across sales, operations, and support functions.
  • Foster a culture of collaboration, accountability, and innovation.
  • Develop future leaders and promote talent mobility.
  • Champion performance metrics and continuous improvement.

    • Candidate Profile

  • Bachelor's degree required; MBA preferred.
  • 710 years of senior leadership experience with P&L ownership.
  • Proven success in sales, strategy, and operational management.
  • Experience with capital projects and long-term service contracts.
  • Strong analytical, communication, and interpersonal skills.
  • Ability to lead across regions and manage remote teams.
  • High ethical standards and a results-driven mindset.

    • Additional Details

  • Travel requirement : Approximately 50%.

    • Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

    At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

    Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

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