Platform Operations ManagerVirtualVocations • Cleveland, Ohio, United States
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Platform Operations Manager
VirtualVocations • Cleveland, Ohio, United States
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A company is looking for a Platform Operations Manager.
Key Responsibilities
Provide leadership and support to teams, fostering accountability and excellence
Serve as Tier 2 support for platform infrastructure and troubleshoot related issues
Lead daily standups and collaborate with cross-functional teams to enhance onboarding workflows
Qualifications
5+ years in a management or operational leadership role with direct team oversight
Proven ability to lead teams and drive cross-functional execution
Advanced proficiency in Excel, Jira, CRM systems, and operational reporting tools
Understanding of credential workflows, DMS integrations, and VPN / MFA setup
Comfortable in a fast-paced, evolving environment with high accountability
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Operation Manager • Cleveland, Ohio, United States
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