Trust Officer

Trust Relationship Manager

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This position is responsible for primary management of trust relationships and will assume primary responsibility for client satisfaction by directing and coordinating bank resources to ensure prompt delivery of quality service.

Duties & Responsibilities :

• Responsible for complete administration of personal trust, guardianship and estate accounts within the wealth management group.
• Arrange and conduct client meetings, maintain regular contact with clients in accordance with established standards of service.
• Conduct annual investment update meetings with Investment Officer, if needed.
• Demonstrate a sense of urgency, adhere to deadlines, and effectively manage multiple projects.
• Develop new business by recognizing and capitalizing on opportunities to enhance and expand relationships with new and existing clients, prospects and centers of influence.
• Interact with bank partners and clients' external advisors to promote ongoing communication.
• Serve as an active member of any committee to which assigned and attend all required meetings.
• Provide training for Fiduciary Services Associates within the department.
• Monitor all account activity by reviewing and responding to daily transactions, cash and overdraft reports, ticklers.
• Maintain documentation of all client contacts including routine formal correspondence with client confirming discussions and action.
• Assure relationship profitability by monitoring service levels, fee revenue, and the assessment of additional fees for extraordinary services rendered.
• Perform all duties and functions in accordance with applicable policies and procedures including timely completion of all required administrative reviews, court accountings and required compliance documentation.
• Monitor all required payments and notices, making sure that the terms and provisions of the trust agreement (accounting to beneficiaries, entitlement of assets upon reaching a particular age, etc.) are complied with.
• Use judgment to allow or deny discretionary distribution requests in accordance with the terms of the trust and procedures of First American Bank.
• Prepare and present discretionary distribution requests for the Fiduciary Committee when such requests exceed the discretion of the officer.
• Review of fiduciary income tax returns for assigned accounts, preparation and distribution of necessary reports and information for outside accountants for income tax return preparation and coordination of resolution of issues with tax preparers.
• Stay current with changes and trends in trust administration, investments and the trust and financial services industry.
• Participate in activities and projects that enhance the group.
• Conduct and complete additional assignments / projects as designated by management.

Qualifications :