Care Support Representative
VirtualVocationsOakland, California, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Care Support Representative to assist with daily interactions with providers and partners regarding patient referrals.
Key Responsibilities
Provide support via phone, email, and chat
Escalate and triage issues as necessary
Resolve non-clinical service questions and issues efficiently
Required Qualifications
Customer-facing experience in a call center, pharmacy, medical office, or fast-paced startup
Service mindset with empathy and clear communication
Proactive problem-solving abilities
Ability to thrive in a semi-structured and dynamic work environment
BA / BS degree preferred
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Support Representative • Oakland, California, United States
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