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Head of Risk, Fraud & Payments (RFP)

Head of Risk, Fraud & Payments (RFP)

Traffic LabelSt Julian
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Overview

Traffic Label is expanding its global footprint with a new office in Malta and seeking an experienced Head of Risk, Fraud & Payments (RFP) to lead our risk management, fraud prevention, and payments operations. This role combines strategic oversight with hands-on leadership to ensure compliance, safeguard revenue, and deliver seamless customer payment experiences across multiple brands and jurisdictions.

Key Responsibilities

Risk & Fraud Management

  • Develop and implement the company’s global risk and fraud strategy in alignment with regulatory obligations and business objectives.
  • Manage enterprise risk frameworks, ensuring proactive identification, assessment, and mitigation of potential exposures.
  • Lead investigations into suspicious activity, chargebacks, and fraud patterns, leveraging data and advanced tools.
  • Design and optimise KYC, AML, and transaction monitoring processes.

Payments Operations

  • Oversee all payment operations, including onboarding, reconciliation, and provider management.
  • Build relationships with PSPs, acquirers, banks, and payment method partners to ensure efficient and compliant payment flows.
  • Analyse payment performance KPIs, identifying opportunities for conversion and cost optimisation.
  • Partner with Product and Engineering teams to enhance payment logic, routing, and risk-score automation.

    • Team Leadership & Development

  • Lead and develop an RFP team, setting clear objectives, fostering accountability, and promoting collaboration.
  • Instil a culture of integrity, continuous improvement, and data-driven decision-making.
  • Drive education and training on risk awareness and compliance across departments.

    • Compliance & Governance

  • Act as the primary liaison with regulators and auditors on AML, fraud, or payment compliance matters.
  • Maintain policies and documentation to ensure adherence to EU, UK, and MGA regulatory standards.
  • Ensure smooth integration of new payment solutions while maintaining compliance and risk controls.

    • Skills & Experience Required

  • Minimum 7 years’ experience within risk, fraud, or payments in iGaming, fintech, or eCommerce industries, with at least 3 years in a senior leadership role.
  • Strong understanding of card schemes, alternative payment methods (APMs), AML / KYC regulations, chargeback management, and payment routing systems.
  • Proven track record of building and scaling teams across multiple international jurisdictions.
  • Exceptional analytical and problem-solving skills with a data-driven approach.
  • Experience managing PSP relationships and negotiating commercial terms.
  • Confident communicator comfortable in high-growth, fast-paced environments.

    • What We Offer

  • Competitive salary and performance-based bonus
  • Opportunity to shape RFP operations from the ground up in a new Malta hub
  • Hybrid working environment and relocation support (if applicable)
  • Private health insurance and company benefits package
  • Dynamic, international culture of innovation and collaboration
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    Risk • St Julian

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