GSD&M is hiring : Social Media Analyst in Austin

Overview At GSD&M, we’re on a mission to build First & Only brands, meaning the first to do it and the only ones who can. We set a high bar for ourselves and our work. We care about what we put out in the world. We’re humans who like other humans. Our ideas make a difference. Shift culture. Create a smile. Inspire change. Initiate belly laughs. Deepen our understanding of the world and ourselves. We grow. We learn. We get better. We do it all over again. Because that’s what it takes to build and be First & Only.

DEPARTMENT : Media / Decision Sciences

REPORTS TO : Sr. Analytics Manager

TRAVEL : 0-5%

FLSA STATUS : Exempt

SUPERVISORY RESPONSIBILITIES : No

LOCATION : Austin

We are looking for a highly motivated Social Media Analyst to join our growing Decision Sciences practice, within our GSD&M Media department. The Decision Sciences team is a critical connector between our activation, creative, and social teams.

The Social Media Analyst will be responsible for overseeing and maintaining organic social media reporting. They will report to the Sr. Analytics Manager and work closely with stakeholders across the social media and account teams supporting clients. This role will play a critical part in translating performance data into actionable insights. They will also work collaboratively with the social media strategist to understand content objectives and engagement trends across multiple social platforms.

Responsibilities Assist in analyzing and interpreting performance data from organic social campaigns to uncover actionable insights and strategic opportunities.

Deliver projects independently and proactively communicate project progress or issues to the team.

Ensure all client materials exceed expectations (content & quality) while meeting deadlines.

Manage tracking and reporting requirements, collaborating with internal and external partners to ensure KPI alignment and proper implementation.

Qualifications BA / BS required

0-2+ years of social media, data & analytics, or marketing analytics experience

Self motivated with a strong record of academic and / or professional achievement

Proficiency in social media analytic tools such as Sprinklr, Sprout or Khoros preferred

Strong quantitative skills with proven ability to manage workstreams that involve data extraction, transformation, and analytics

This position is based in our Austin office on a hybrid schedule

You are Solution oriented with high emotional intelligence, self-awareness and organization

Able to effectively communicate verbally and in writing

Highly collaborative and adaptable to different situations, personalities and timelines

Believes business outcome is much more important than a KPI, and can help teams and clients navigate both

Strong conceptual and analytical skills with the ability to turn findings into executable plans

Highly curious and desire to carve new paths using unconventional methods

Lead with a high level of integrity and transparency

At GSD&M, inclusion is our superpower. An inclusive environment where diverse perspectives are encouraged and empowered makes the work better, makes our agency better and ultimately makes the industry better. We are proud to be recognized for our efforts in diversity, equity and inclusion.

GSD&M is an equal opportunity employer. If you require an accommodation during the job application process, please contact us.

Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is voluntary and will not be considered in the hiring process. Any information you provide will be confidential.

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