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Property Manager

Property Manager

Lincoln Property CompanyHorsham, PA, US
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Property Manager

The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and / or retail properties and coordinates all marketing, operations, and financial activities per client and / or company requirements.

Essential Duties and Responsibilities :

  • Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards.
  • Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
  • Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
  • Direct and control preparation, and delivery, of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
  • Maintain oversight of contracted terms that impact the financial performance of the asset / company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
  • Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
  • Coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
  • Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
  • Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
  • Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
  • Ensure that at least monthly property inspections are performed; recommend and / or approve alterations, maintenance, and reconditioning.; contract for, and coordinate, vendors.
  • Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
  • Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
  • Perform other duties as assigned.

Qualifications :

  • Bachelor's degree (BA / BS) preferred; minimum of 3-5 years of related experience and / or training; or a combination of education and experience; experience with commercial office, retail, and / or industrial properties is highly preferred
  • Real Estate License required where mandatory by local regulation; CPM or RPA professional designation or candidacy preferred
  • Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
  • Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
  • Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare or draft recommendations for cost / benefit propositions, ROI analysis, and other business proposals
  • Strong organizational skills that deliver timely results and influence team productivity
  • Ability to comprehend, analyze, and interpret complex documents and problems involving several options; advanced analytical and quantitative skills required
  • Fundamental leadership experience or significant collaborative contributions within a high functioning team
  • Proven track record for delivering excellent internal and external customer service; ability to successfully interact / communicate with tenants / vendors / contractors as well as teammates and leadership team
  • Strong organizational skills with an inquisitive and entrepreneurial mindset
  • Ability to travel daily to assigned properties as necessary
  • Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
  • Ability to read and write English in order to understand manuals and procedures, and to write reports
  • Physical Requirements :

    Ability to sit / stand / walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing / understanding spoken words; lifting and carrying up to 20 lbs. NOTE : Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and / or rigorous testing.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position is 100% in-office . The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

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    Property Manager • Horsham, PA, US

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