Asset Living is hiring : Community Manager in Morgan Hill

Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that drives innovation and results for clients and communities across the US. We foster a culture where every voice is heard and opportunities to grow are available as the company grows. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Position COMMUNITY MANAGER

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities Personnel Management

Regular / daily onsite attendance is required

Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives

Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks

Complete weekly / daily office and maintenance staff schedules and assignments

Address performance problems with appropriate documentation and communication with supervisor and HR; terminate when necessary

Promote harmony and quality job performance through support and effective leadership

Ensure staff compliance with Company policies and procedures

Financial Management

Aim to maximize net operating income through cost control and revenue & leasing improvements; identify trends and recommend strategies

Develop yearly operating budgets / forecasts

Monitor timely receipt and reconciliation of deposits, rent collections, and charges

Monitor timely receipt, reconciliation, and coding of all vendor invoices

Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

Develop yearly marketing plan and utilize marketing strategies & systems

Ensure leasing techniques are effective in obtaining closures and that reporting systems are accurate and up to date

Handle resident complaints and requests to ensure resident satisfaction

Develop and implement resident retention programs

Show, lease, and move-in prospective residents

Administrative & Maintenance Management

Ensure all administrative & leasing reporting is accurate and submitted on time

Lead the emergency team and respond to property emergencies within company guidelines

Manage customer service and maintenance service request responsiveness

Maintain property appearance and ensure timely repairs with regular inspections

Allocate property resources, obtain bids, and manage vendors and contractors

Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

Other

Education / experience : High School Diploma or Equivalent; Bachelor’s degree preferred or four years of housing industry experience; or related experience or training; or equivalent

Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

Basic computer skills and on-site software familiarity; Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements Ability to communicate clearly; may require overtime, weekends, and night hours (emergencies)

Ability to remain stationary or move as needed; crawl or climb as required by tasks

May ascend / descend ladders, stairs, and operate tools; may lift up to 25 lbs; work in various environments

License / Equipment Must have reliable transportation due to on-call requirements

Compensation and Benefits Asset Living offers a total rewards package including benefits (medical, dental, vision, life, accidental and disability insurance), 401K with employer matching, commissions and performance bonuses where applicable, and paid sick days and company holidays for full-time employees.

Salary Range : $31.15 per hour to $34.97 per hour

Note : This job description is a guide of expected duties and may be modified at any time. It does not constitute a contract of employment.

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