Community Manager Job at Asset Living in Morgan Hill

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that drives innovation and results for clients and communities across the US. We foster a culture where every voice is heard and opportunities to grow are available as the company grows. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Position

COMMUNITY MANAGER

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
• Regular / daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly / daily office and maintenance staff schedules and assignments
• Address performance problems with appropriate documentation and communication with supervisor and HR; terminate when necessary
• Promote harmony and quality job performance through support and effective leadership
• Ensure staff compliance with Company policies and procedures
• Financial Management
• Aim to maximize net operating income through cost control and revenue & leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets / forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies & systems
• Ensure leasing techniques are effective in obtaining closures and that reporting systems are accurate and up to date
• Handle resident complaints and requests to ensure resident satisfaction
• Develop and implement resident retention programs
• Show, lease, and move-in prospective residents
• Administrative & Maintenance Management
• Ensure all administrative & leasing reporting is accurate and submitted on time
• Lead the emergency team and respond to property emergencies within company guidelines
• Manage customer service and maintenance service request responsiveness
• Maintain property appearance and ensure timely repairs with regular inspections
• Allocate property resources, obtain bids, and manage vendors and contractors
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency
• Other
• Education / experience : High School Diploma or Equivalent; Bachelor’s degree preferred or four years of housing industry experience; or related experience or training; or equivalent
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Basic computer skills and on-site software familiarity; Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

License / Equipment

Compensation and Benefits

Asset Living offers a total rewards package including benefits (medical, dental, vision, life, accidental and disability insurance), 401K with employer matching, commissions and performance bonuses where applicable, and paid sick days and company holidays for full-time employees.

Salary Range : $31.15 per hour to $34.97 per hour

Note : This job description is a guide of expected duties and may be modified at any time. It does not constitute a contract of employment.

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