Mopar eCommerce Director - Now Hiring!

Job Summary :   To lead the digital transformation and growth of our parts and service business. This role will be responsible for developing and executing a comprehensive e-commerce strategy that enhances customer experience, drives online sales, and integrates seamlessly with our broader aftermarket operations.

Key Responsibilities :

• Strategic Leadership
• Develop and execute the e-commerce strategy for vehicle sales, parts, and services.
• Align digital initiatives with overall business goals and dealership operations.
• Platform Management
• Oversee the performance and optimization of e-commerce platforms (e.g., dealer websites, third-party marketplaces).
• Ensure seamless integration with CRM, inventory, and payment systems.
• Oversee the development, optimization, and maintenance of the e-commerce platform (e.g., Shopify, Magento, Salesforce Commerce Cloud).
• Marketing & Conversion
• Collaborate with marketing teams to drive traffic through SEO, SEM, email campaigns, and social media.
• Optimize product listings, pricing, and promotions to increase conversion rates.
• Analytics & Reporting
• Monitor KPIs such as traffic, conversion, cart abandonment, and customer retention.
• Use data to identify trends, improve UX / UI, and inform strategic decisions.
• Team & Vendor Management
• Lead cross-functional teams including digital marketing, IT, and customer service.
• Manage relationships with third-party vendors and technology partners.
• Customer Experience
• Ensure a frictionless online shopping experience from browsing to checkout.
• Implement personalization strategies and post-sale engagement tools.

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.