Regional Operations Manager

Regional Operations Manager

Lead with purpose in a dynamic logistics environment! Shaw Industries is seeking a Regional Operations Manager to oversee the daily operations of its Regional Distribution Service Center in Eagan, MN. This leadership role is responsible for guiding a team of ~30 associates including drivers, and warehouse associates across two shifts. The facility supports key logistics functions such as receiving, processing, shipping, storing, and delivering flooring products throughout northern Iowa, Minnesota, North Dakota, and South Dakota. This is a strategic opportunity to drive operational excellence within a fast-paced, customer-focused distribution network.

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands : Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

Responsibilities

• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency.
• Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement.
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw's high standards for service delivery.
• Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
• Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Qualifications

Required Competencies

Shaw Employee Benefits Include :

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.