Signal Patrol Guard
A Signal Patrol Guard will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements additional duties listed in the site's Post Orders are requirements as well.
Responsibilities include :
- Conducting and delivering various mobile security services while operating company patrol vehicle that reflect the company's values, expectations, and consistent service in alignment with site specific instructions / post orders.
- Writing detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction / post orders.
- Consistently arriving on time for shifts, clocking in and out, meeting time commitments, following instructions, and adhering to dress code and appearance standards and expectations.
- Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
- Consistently communicating with the Advanced Patrol Guard and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
- Being assigned a vehicle that guard is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
- Being responsible for the care of any Signal equipment assigned during shift including radios, access keys / cards, uniforms, and devices, etc.
- Managing daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
- Consistently deescalating issues through communication in a professional and prompt manner.
- Communicating with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.
Requirements include :
21 years of age or olderHigh school diploma or GEDPassing background check and drug testMust have valid driver's license and good driving recordMust have reliable transportationComplete training modules within first monthExcellent organization, oral, and written communication skillsDemonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all timesMust be able to move equipment weighing up to 20 poundsSignal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.