Job Description
Job Description
Benefits :
- Paid IICRC Training
- Vehicle Allowance
- Company Cell Phone
- Company shirts
- Medical, Dental and Vision Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!
Join the Paul Davis Team!
Director of Emergency Services
The Director of Emergency Services will be working within our Emergency Services Department. The Director's primary responsibility is to ensure growth and development of the Emergency Services Department's business and staff.
$70,000 - $85,000 per year
RESPONSIBILITES :
Management and delegation of Emergency Services Department staffRecruit, train and coach Emergency Services Department staffSet goals for each team member that can be explained and measured; conduct annual, mid year and 90 day performance reviews with staffParticipate in the hiring processConduct monthly staff meetingsUse tools and reporting to budget and margin resultsDrive response, urgency and safetyPromote morale and engagementRecruit vendors and subcontractors; ensure subcontractor complianceCommunicate and negotiate with insurance carriersMaintain and create good relationship with insurance carriers and vendorsAuditing of customer service complaintsManage and exceed expectations for job profitEnsure production meets the set Gross Profit goalsCollection of payment from closed jobsMonitor and address safety issues and practice safety practices including proper PPEMarketing and sales of your company services to current and potential client base, insurance carriers, and industry professionalsCollect Accounts ReceivableAttend industry related trainingsAll other duties as assignedCompetency Knowledge, Skills and Abilities :
Knowledge of Microsoft Office applications (Outlook, Word, Excel)Knowledge of emergency services within the restoration industryCustomer Service, Communication and Administrative SkillsCoaching and leadership skillsEffective meeting and Strategic planning skillsAbility to learn and operate our primary operating systems : RMS, Xactimate, Luxor, Sage, Contractor Connection, ADP, SharePoint, and One DriveAbility to create documents and invoicesAbility to answer and communicate with customers over the phone and face to faceAbility to work independentlyAbility to coordinate multiple jobs within the same time frameAbility to oversee a staff of up to twenty employeesStress Management and ComposureMaintain a level of confidentialityRequired Education and Experience :
High School Diploma or GED required5+ years experience in a Management or Leadership role within the Restoration Industry3+ years experience within the Emergency Services Department within the Restoration IndustryPreferred Education and Experience :
Associate Degree or bachelors DegreeIICRC certificationsRestoration ExperiencePhysical Requirement
Must be able to stay in a stationary position up to 50% of the timeThe person in this position needs to frequently move about clients properties to complete estimates and oversee completion of jobsConstantly operates a computerMust be able to communicate and converse with customers and staff over the phone and face to faceOccasionally will lift up to 50lbsAbility to safely operate a company vehicleMake an impact now : Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability :
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer :
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.