Patient Care Coordinator

Job Description

Job Description

Join Our Team as a Patient Care Coordinator at Hearing Solutions, located in Louisville, CO!

Are you a warm and friendly individual with a passion for patient care? Do you thrive in a fast-paced environment where your organizational skills and attention to detail make a real difference? If so, we want you to be part of our team at Hearing Solutions, a leading healthcare facility specializing in Audiology

Position : Patient Care Coordinator

Who We Are :

At Hearing Solutions, we are dedicated to providing exceptional healthcare services to our patients. Our team of experienced audiologists and healthcare professionals work collaboratively to offer comprehensive and compassionate care. As a Patient Care Coordinator, you will be the first point of contact for our patients, ensuring they receive a warm welcome and exceptional service from the moment they walk through our doors. Our small clinic is a great fit for someone who enjoys a collaborative team, working directly with the on-site audiologist.

What You’ll Do :

• Making outbound calls and contacts to existing patients to schedule their follow-up appointments
• Closely monitoring patient communications to ensure all contacts have been returned in a timely manner (texts, emails, and calls)
• Greet patients with a smile, providing a welcoming and friendly atmosphere
• Schedule appointments and manage the clinic's appointment calendar efficiently
• Verify patient information and insurance details accurately
• Handle patient inquiries and provide information about clinic services
• Assist with patient check-in and check-out processes
• Maintain cleanliness and organization of the reception area
• Collaborate effectively with medical staff and colleagues to ensure seamless patient care
• Perform administrative tasks such as filing, data entry, and managing phone calls

What You’ll Need :

What We Offer :