Delivery Success Manager
VirtualVocationsGrand Rapids, Michigan, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Delivery Success Manager who will ensure the quality and successful delivery of services through partner networks.
Key Responsibilities
Establish and maintain collaborative relationships with partner delivery resources and facilitate communication meetings
Monitor service delivery quality, identify risks, and collaborate on issue resolution
Advocate for partners within the organization to remove roadblocks and enhance delivery processes
Required Qualifications
3+ years of experience in managing technical services or implementation projects through external partners
Strong understanding of SaaS implementation methodologies and best practices
Bachelor's degree or equivalent experience
Experience with project management tools and methodologies
Demonstrated commitment to valuing diversity and contributing to an inclusive environment
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Delivery Manager • Grand Rapids, Michigan, United States
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