Overview
The Automation Product Specialist is a remote position. The Automation Product Specialist is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs.
Responsibilities
- Meet or exceed sales goals of assigned technology offer
- Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and / or area / region
- Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
- Establish relationships with sales and customers to better understand sales potential
- Work with sales to establish joint strategies and activities
- Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting
- Create and present technical and commercial training for internal and external customers
- Describe or demonstrate product to customers
- Acquire, use, and continuously develop personal technical knowledge
- Provide oral and / or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
- Work with prospective customers to move projects through the sales cycle to conclusion
- Properly prepare for sales calls, customers events, etc.
- Work with Purchasing on proper inventory of high-tech products and identify any potential obsolescence problems
- Perform other duties as assigned
Qualifications
Valid Driver's LicenseHigh School or GED - Required4 Year / Bachelor's Degree - PreferredIntermediate / advanced computer skills, specifically with Excel / Outlook / WordAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from small groups of managers, clients, customers, and the general publicAbility to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travelAbility to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibilityAdditional Information
Physical DemandsSit, walk, use hands, stoop / kneel / crouch, climb / balance; percentages vary per task
Weight And Force DemandsUp to 10 pounds - Occasionally; Up to 25 / 50 pounds - None
Working EnvironmentExposed to noise, heat, cold; travel to offsite locations
Disclaimer
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
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