Job File Coordinator
SERVPRO of Weston / West Davie is hiring a Job File Coordinator. This position offers high visibility in an established company with full benefits, competitive pay, and a great opportunity to grow with us!
SERVPRO of Weston / West Davie offers :
- Competitive compensation
- Great benefits
- Professional development
The Job File Coordinator performs front office administration and dispatch tasks related to customer communications and project documentation. The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications, as well as administer and organize projects, maintain job statuses, maintain job file documentation, and ensure accuracy, and support teammates. If you are self-motivated, organized, and detail-oriented, and have outstanding customer service skills, you could thrive in this environment!
Key responsibilities include :
Responsible for clear and efficient project communication verbally and in writing with the customer and project stakeholdersDaily project(s) oversight to include monitoring status, audit, and work-in-progressReview and validate job site documentationComplete and review job file documentationMonitor and ensure insurance carrier requirements are followedWork closely with Project Managers to ensure thorough and accurate project documentation from beginning to endReview complete job files for accuracyCollaborate and assist with other departments, as neededPosition requirements include :
INTERMEDIATE TO ADVANCED PROFICIENCY WITH MICROSOFT OFFICE AND OUTLOOK A MUST!3+ years of administrative or office related experienceWater, Fire, Mold Restoration, Insurance, or Construction industry experience highly preferredAbility to quickly learn proprietary softwareAbility to be polite, confident, and provide excellent customer service verbally and in writingOutstanding written and verbal communication skillsMaintain excellent organizational skills with the ability to multitask, while maintaining accuracyBilingual English / Spanish a plusThis is a sedentary role in a fast-paced office environment. Ability to complete a background check subject to applicable law. We are a drug-free work environment.