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Executive Director, Applications

Executive Director, Applications

University of California - San Francisco Campus and HealthSan Francisco, CA, United States
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Job Summary

Executive Director, Applications serves as the chief application officer for UCSF Health. This position plans, develops, articulates, implements, monitors, and maintains the clinical and revenue cycle aspects of the electronic health record and associated information systems across UCSF Health and its affiliates, and serves as a consultant and partner on the effective use of information systems across these customers. This role will also oversee the development and creation of an enterprise-wide imaging and virtual care strategies, with the associated analyst teams under their direction. The incumbent participates with other clinical and operational senior managers to establish strategic plans and objectives of UCSF Health. The role facilitates alignment with other leaders in Health IT, Information Technology Shared Services, and other mission area leaders to ensure that the organization\'s missions and strategic objectives are enabled and advanced by its clinical information systems. The Executive Director, Applications oversees execution of a portfolio of major, complex, high-risk, and strategically critical projects across the enterprise. This role represents the health system in systemwide, state, and national meetings and other forums. The Executive Director, Applications makes decisions on health care delivery applications matters and ensures achievements of objectives. S / he / they develop and sustain clinical and revenue cycle applications systems that are in compliance with organizational goals, values, and mission.

This role will oversee an application staff of approx. 180 professionals. Responsibilities of this position may also include serving as the IT Leader / Advisor on the Senior Leadership Council for the Ambulatory and Children\'s Business Units and representing the Health CIO in various capacities. Direct reports to this position will include the Sr. Director for Clinical Systems, Director of Business Systems, Director of Enterprise Imaging and the Director of Virtual Care and Telehealth.

Key Functions

  • Oversight of Health Care Delivery Applications, including new implementations and roadmap development
  • Epic application management
  • Oversight of overall application business continuity / support and downtime preparedness
  • EHR Interoperability
  • Team development
  • Team engagement
  • Partnership with Architecture and Solutions teams
  • Budgetary development and management, including capital and operating
  • Technology leadership in Health IT Governance
  • Executive Stakeholder engagement
  • Standardizing tools and processes

This position is classified as Hybrid for onsite work requirements.

Work Arrangement

  • This role allows partial or full days of remote work. Job duties require intermittent physical presence at a UCSF or affiliate location, for specific categories of activities. Onsite presence is expected to be approximately 3 days per week, but certain activities may require employee to be in the office for more extended periods.
  • Onsite activities may include, but are not limited to, executive meetings, collaboration meetings, customer meetings, team-building events, go-live readiness activities and support, 1 : 1 meetings, and team meetings.
  • A designated workspace will be assigned only in cases where employee comes to the office at least 4 days / week or for other documented physical or ergonomic special requirements. Hoteling options will be provided when needed. The home office will be located at 1800 Owens Street, San Francisco, CA 94158.
  • Employee will be responsible for commuting expenses. Expenses to a location other than the assigned primary office location may be reimbursable to the extent that they exceed the employee\'s standard commute and follow UCSF policy.
  • While most onsite requirements will be known in advance, due to the variable nature of our work, employee may be requested to report to the office with 4 business hours of notice. Business hours are defined as 0800-1700 PST Monday-Friday.
  • The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $187,300 - $454,700 (Annual Rate).

    To learn more about the benefits of working at UCSF, including total compensation, please visit : https : / / ucnet.universityofcalifornia.edu / compensation-and-benefits / index.html

    Department Description

    Clinical Systems is responsible for all aspects of the Electronic Health Record (APeX) and other clinical and infrastructure applications for UCSF Health hospitals, practices, affiliates and community partners. Applicants must be able to adhere and emulate Clinical Systems culture and core values as stated below : "People First : Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF\'s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver." Our Team Core Values include :

  • Judgment : Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
  • Communication : Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
  • Impact : Accomplishes important work, colleagues can rely upon you, focuses on results, biases to action, and avoids analysis-paralysis.
  • Innovation : Finds practical solutions to hard problems, suggests better approaches and new ideas, and stays nimble by minimizing complexity.
  • Collaboration : Works through others to meet customer needs and organizational goals.
  • Required Qualifications

  • 10+ years experience demonstrating advanced knowledge of clinical and revenue cycle applications concepts, policies, and practices, including planning, programming, development, deployment, testing, program integration, and user training and support methodologies.
  • 5+ years experience in developing and implementing long and short-range strategic plans, evaluating staff competencies, organizing operations, and fiscal management. Includes experience implementing large technology projects in multiple healthcare settings, including outpatient and acute care. Proven ability to manage concurrent implementations.
  • 10+ years in a senior leadership position demonstrating advanced leadership skills, with the ability to create and sustain a goal-oriented climate across departments for problem solving and achievement of objectives.
  • Advanced analytical and critical-thinking skills with ability to synthesize data to identify system vulnerabilities and apply creative solutions.
  • Advanced ability to collaborate with senior management to develop, implement, measure and evaluate strategic goals and objectives
  • Advanced communication skills to convey information clearly to staff, senior management, customers and stakeholders. Strong writing ability for technical and narrative work.
  • Advanced knowledge of healthcare IT, programming, medical terminology, clinical practices and processes, and clinical information systems.
  • Ability to negotiate multi-year contracts and maintain vendor / customer relationships.
  • Able to work across multiple locations throughout the health system and affiliates, including occasional travel to other UCs or national conferences and user groups.
  • Bachelor\'s degree in health care information technology, computer science, or related area, and / or equivalent experience.
  • Able to work across multiple locations throughout the health system and affiliates.
  • Preferred Qualifications

  • Prior Epic Certification in at least one module
  • Master\'s degree in health management, Public Health, Computer Science, or related field
  • About UCSF

    At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what\'s possible for the patients we serve. UCSF Health is consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report. We offer a rewarding work experience with opportunities for professional growth.

    Pride Values

    UCSF is a diverse community and we seek candidates who contribute to our PRIDE values : professionalism, respect, integrity, diversity and excellence. We are committed to equity and building a diverse community. Additional information about UCSF is available at diversity.ucsf.edu

    Equal Employment Opportunity

    The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

    Organization

    Health

    Job Code and Payroll Title

    006034 CLIN APPLICATIONS MGR 3

    Job Category

    Clinical Systems / IT Professionals, Executive, Supervisory / Management

    Bargaining Unit

    99 - Policy-Covered (No Bargaining Unit)

    Employee Class

    Career

    Location

    San Francisco, CA

    Campus

    Mission Bay (SF)

    Work Style

    Hybrid

    Shift

    Days

    Shift Length

    8 Hours

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