Staples Advantage Canada is hiring : Onsite Advertising Operations Specialist in

Overview

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

As an Onsite Advertising Operations Specialist within the Staples Media Network, you will play a pivotal role in the future of Staples by developing processes to execute and scale onsite advertising operations. Our eCommerce team showcases Staples’ value proposition through digital vehicles including SEO, paid search, display affiliates, paid social, and more. You will help convert website visitors into customers while driving innovation and supporting a world-class digital experience. With Staples’ retail media network growing at an impressive rate, this position offers the opportunity to be at the forefront of digital transformation.

What you’ll be doing

• Support all aspects of campaign production for onsite media offerings, including ad unit development, campaign creation, trafficking tags & creative, targeting implementation, and campaign QC.
• Lead ongoing campaign pacing discussions with the client services team, identify optimization strategies to drive campaign KPIs, and ensure campaigns deliver in full.
• Create process mapping and support development of operational roadmaps, documenting considerations for solution integrations and technology deployments.
• Work closely with Product teams and technical providers to ensure flawless execution and delivery of campaigns.
• Serve as the escalation point for all operational issues, supporting troubleshooting and reconciliation.
• Monitor advertising operations performance metrics and produce regular reporting to identify optimization opportunities.
• Collaborate with the Billing Manager to ensure Ad Operations processes and reporting enable accurate invoicing, reconciliation, and reporting for onsite ads.
• Partner with the Media Planning Team to ensure campaign creative needs are fulfilled on time and projects are delivered to vendor and Staples specifications.
• Ensure campaigns meet and exceed performance expectations.
• Execute special projects as directed by the Lead Advertising Operations Manager.

What you bring to the table

What’s needed - Basic Qualifications

What’s needed - Preferred Qualifications

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