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Logistics Operations Engineer
Logistics Operations EngineerKNAPP North America • Mc Cordsville, IN, US
Logistics Operations Engineer

Logistics Operations Engineer

KNAPP North America • Mc Cordsville, IN, US
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Join us to apply for the Logistics Operations Engineer role at KNAPP North America

Who We Are

At KNAPP (pronounced K-NAP, not Nap!), we "Make Complexity Simple" by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We partner with our customers to create maximum value within each link in their supply chain, leveraging the latest software, AI, and Robotics technology. We serve industry leaders in grocery, healthcare, retail, e-commerce, apparel, and manufacturing worldwide.

We are a global company headquartered just north of Atlanta in Kennesaw, GA, with over 7,200 employees across more than 50 countries. We specialize in automated solutions for Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS) for B2B and B2C clients. Join us and help change the world! More info at www.knapp.com

What You Will Do

Essential Functions and Responsibilities :

  • Oversee WMS and WCS software functionality in a warehouse environment.
  • Identify and resolve issues related to WMS and WCS software applications.
  • Monitor system hardware and software independently.
  • Resolve critical mechanical issues.
  • Install software on Windows workstations and laptops.
  • Provide logistical support for warehouse operations.
  • Generate management reports for clients.

System Stability and Efficiency

  • Analyze system performance to identify operational issues.
  • Improve operational processes to enhance throughput.
  • Lead troubleshooting procedures, including incident, problem, and change management.
  • Assess operational priorities to maximize system uptime.
  • Develop operational solutions and study their impact on the entire logistics system.
  • Support and modify software to sustain warehouse operations.
  • Assist with project commissioning, testing, and deployment of WMS / WCS solutions.
  • Train clients on system capabilities and troubleshoot operational issues.

    • Additional Duties

  • Maintain deep knowledge of the system and respond promptly to incidents.
  • Provide on-site support and training.
  • Manage release processes in collaboration with clients.
  • Share information on new features and system improvements.

    • Qualifications

  • Proficient in software applications and SQL.
  • Knowledge of Linux, Windows 10, Windows Server, Oracle, PL / SQL, Java, or C++.
  • Understanding of hardware, networking, and mechanical systems.
  • Experience in software commissioning is a plus.
  • Ability to work independently and in teams.
  • Basic software development knowledge.
  • Proficiency in Microsoft Office.

    • What You Will Receive

  • Competitive salary and benefits including health, dental, vision, life insurance, and more.
  • 401(k) with employer match.
  • Paid vacation and holidays.
  • Profit sharing, parental leave, tuition reimbursement, pet insurance, and CSR initiatives.

    • KNAPP is an equal opportunity employer. We support a respectful, inclusive work environment and require drug-free workplace compliance due to the safety-sensitive nature of this role.

    Job Details

  • Senior Level : Mid-Senior
  • Type : Full-time
  • Function : Management and Manufacturing
  • Industry : Automation Machinery Manufacturing

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    Operation Engineer • Mc Cordsville, IN, US

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