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Lead Facilities Maintenance Tech

Lead Facilities Maintenance Tech

InsideHigherEdGreenville, North Carolina, United States
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Lead Facilities Maintenance Tech

Position Number : 922050

Full Time or Part Time : Full Time

Anticipated Recruitment Range :

Position Type :

Job Category : Staff - Technical / Trade

Organizational Unit Overview :

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Job Duties :

This position will serve as a Lead Facilities Maintenance Tech. The primary purpose of this position is to provide on-site oversight and leadership of tasks in the installation, maintenance, and repair of agency buildings, facilities, and equipment. Duties may include, but are not limited to, the following : assessing the status of issues reported through Campus Living’s repair request process; performing a wide variety of maintenance and repair tasks; performing preventative maintenance duties and identifying parts, tools and other service needs; using hand and power tools; installing and removing a variety of equipment; troubleshooting maintenance problems involving electrical, structural, plumbing, HVAC and equipment repair or replacement; repairing railings, screens, fixtures, replace light bulbs, minor wall repair, window AC units, and related structures. Performing interior (rooms, lobbies, offices, halls, etc) and exterior (railings and doors) painting, routine plumbing and electrical repairs, and plastering and construction tasks; making repairs to buildings and facilities with plaster, wood and cement; keeping records of time and material; submitting reports of work performed; preparing requests or recommending major repair replacement of facilities which are beyond the scope of this position. This position will also be responsible for surplus materials and relocation of furnishings. This position is responsible for all painting-related tasks for Campus Living buildings and locations. Manages all inventory, to include both departmental inventory and materials / equipment to be utilized by Facilities-trades employees and outside vendors contracted for work. This position works to train other technicians and student employees under Campus Living on proper techniques, skills, processes, policies, and procedures related to facility repair and maintenance. This position will be expected to provide quality assurance for all repairs and maintenance made by professional and student staff members to ensure that all issues have been resolved appropriately.

General Maintenance – Perform maintenance tasks in residence halls including changing lightbulbs, cleaning light lenses, commercial plumbing, electrical, masonry and carpentry repairs. Identify problem and address resolution options, selecting the best course of action to utilize. Exercise discretion to determine priority repairs as they arise. Guide professional and student staff through necessary tasks and provide quality assurance on repairs and maintenance. Determine scope and scale of repairs and coordinate with applicable offices and provide the necessary supplies to appropriate personnel following up on progress being made, keeping repair process on track for constituents. Replace failed / damaged / missing / unsightly items such as light / outlet plates / covers, ceiling tiles, floor tiles, window blinds, carpet patches, rubber / vinyl cove bases, etc and resolves drain clogs in sinks, showers, and toilets. , Hangs, removes or repositions bathroom hardware / accessories, signage, bulletin boards, locks or other small facility items as needed. Does light carpentry work on furniture and makes minor repairs to door / hardware. Uses hand and small power tools as needed to complete work and troubleshoots maintenance problems. This position is responsible for higher-level repair tasks such as faucet repairs and valve repairs, identifies issues in buildings and determines the best course of action for appropriate repair procedures. It is expected to make decisions while on-site for appropriate repairs and steps to resolve issues that arise. Share feedback to leadership and constituents on repairs that have been made and provide quality assurance for the on-site work of professional and student staff members.

Building Inspection - Make visual inspection of residence hall or other campus living spaces- making corrections for basic repairs, placing work orders and following up with required trades on larger repairs. Utilize discretion to determine the scale of issues and assign professional and student staff members responsibilities for addressing issues. Keep records of time and material; submits reports of work performed; prepares requests or recommends major repair replacement of facilities which are beyond the maintenance scope of this position. This position serves as responsible party for inspecting buildings and identifying potential issues. Selects appropriate repair procedure to utilize and either completes repair or communicates with necessary partners to ensure repairs are made in a timely fashion. This position is primarily responsible for ensuring code compliance in Campus Living buildings. Review and assess the quality of work conducted by Campus Living professional and student maintenance techs.

HVAC Window Unit Installation & Maintenance – Responsible for filter replacements, coil cleaning, and other maintenance for all window units within residence halls (approximately 1700 units – includes White, Clement, Garrett, Greene, Legacy, Tyler, Jones, and Fletcher). Install replacement window AC units when there are failures, coordinate building change-outs with vendors and Facilities Services.

Painting - Manage interior painting for Campus Living buildings and locations, including rooms, hallways, lobbies, offices, etc.) and exterior painting of all railings and doors. Includes oversight of paint team and wall repairs. This position is tasked with ensuring that all areas are in appropriate repair and painted.

Inventory / Stock Management - Track and maintain required stock and maintain tools to perform required work. Work with supervisor or other staff to order required material. Maintain stock supplies in an organized fashion, rotating stocks if necessary. Maintains stock of equipment / materials for Facilities-trades employees, as well as outside vendors that are contracted to complete repairs. Must be knowledgeable of location of said items and ensure timely access for all necessary equipment or materials.

Training / Supervision - Train and mentor professional and student workers in Campus Living building trades on proper repair techniques and processes. Provide on-site leadership to professional and student staff members and ensure that repairs and maintenance have been completed properly. Oversee work of student workers on a project or assignment basis. Providing any feedback to supervisor of the student worker as needed. Evaluate the performance of professional and student staff members and provide on-going support and guidance on appropriate processes and procedures. Establish training schedules for newly hired professional and student staff members and ensure appropriate level of training and safety, as well as oversight of apprentice work before approving independent work for those employees.

Perform other tasks as needed by the department. Attend regular shop meetings. Maintain training in new materials and methods. Attend required safety training. Ensure the security of Campus Living infrastructure, buildings, and facilities to provide a safe environment for students and staff members in those locations.

Minimum Education / Experience :

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification Required by Statute or Regulation :

None

Preferred Experience, Skills, Training / Education :

Knowledge of procedures, materials, and tools used in maintenance and minor repair work, including carpentry, plumbing, painting, HVAC window units, masonry, and safety procedures, is preferred. Knowledge of estimating time and materials needed to complete jobs using common tools and equipment used in building construction, maintenance, and repair work, along with the ability to keep simple records and follow oral and written instructions.

Special Instructions to Applicant :

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant :

Job Close Date : 10 / 22 / 2025

Open Until Filled : No

Initial Screening Begins :

To apply, visit https : / / ecu.peopleadmin.com / postings / 89491

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