Director of Demand Management

Job Description

Job Description

Position : Director of Demand Management

Location : Valley Green, PA

Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom / Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a Director of Demand Management to join our Cable Backplane Systems team located in Valley Green (Yocumtown), PA.

High speed cable backplane systems enable most of the world’s IT and datacom; including leading the way for the AI / ML revolution; and require some of the most advanced manufacturing technologies, and highest levels of precision, in the engineering world. These challenges require the most creative, technical minds, and ultimately provide the most rewarding experience for an employee.

The Director of Demand Management will be responsible for leading the Customer Service and Account

Management functions within the Cable Backplane Systems Business Unit. This role will focus on enhancing customer satisfaction and managing demand planning. The Director will work closely with cross-functional teams, including, Operations, Production, Logistics, Marketing and Engineering, to ensure seamless customer experiences and to achieve demand forecasts.

RESPONSIBILITIES :

• Customer Service Leadership :

Oversee the Customer Service team to ensure a high level of responsiveness, service quality, and customer satisfaction.

Lead the Account Management team, driving effective demand planning strategies to meet customer requirements and achieve business goals.

Develop and implement demand management strategies to optimize product availability, minimize lead times, and balance inventory levels across the division.

Recruit, mentor, and develop a high-performing team of customer service and account management professionals, fostering a culture of accountability and continuous improvement.

Prepare regular reports on demand management, customer service, performance, and account management metrics for senior leadership.

QUALIFICATIONS :

Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an “Equal Opportunity Employer” - Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity / National Origin

For additional company information please visit our website at https : / / www.amphenol -cs.com /