Account Executive

Job Description

Job Description

Description :

Job Description : Account Executive – SaaS Retail Software

Location : Fully Remote (with annual team events)

Reports To : Sales Manager

Salary Range : $50-70K

Celerant Technology Corp. is a leading provider of state-of-the-art multichannel retail software; enabling retailers of all verticals to more efficiently and effectively maintain operations and increase profitability. Our advanced software manages all channels of retail through one system with real-time inventory visibility, allowing retailers to better serve customers in stores, online and on-the-go.

Celerant Technology is a successful software company that is rapidly expanding. The main headquarters are located in Iselin, New Jersey, with additional offices in Atlanta, GA Westminster, CA, and Texas. Celerant offers a few different all-in-one systems, including Stratus Retail and Retail Star provided by CAM Commerce. All sales, marketing, development, quality assurance, project planning / implementation, training and technical support are completed in-house.

For more information, visit us at www.celerant.com

About the Role :

We are looking for a dedicated and client-focused Account Executive to manage and nurture relationships with our retail clients. This role is ideal for someone who thrives on building trust, delivering value, and driving growth through upselling and cross-selling.

As an Account Executive, you will oversee a portfolio of 100-150 existing retail clients , serving as their primary point of contact. Your mission is to ensure client satisfaction, act as a trusted liaison between the client and our internal teams, and help clients maximize the value of our SaaS retail software solutions through education and upselling.

Key Responsibilities :

• Client Relationship Management :

Build and maintain strong, long-term relationships with assigned retail clients.

Educate clients on the full range of our SaaS retail software offerings, including point-of-sale systems, eCommerce platforms, and digital marketing tools.

Act as a voice for the client within the company, advocating for their needs and ensuring they receive exceptional service.

Monitor client satisfaction and retention metrics, taking proactive steps to address potential churn risks.

Participate in annual team weeks with the account executive team, as well as sales and marketing teams, to align on goals, strategies, and best practices.

Qualifications :

Preferred Experience :

Why Join Us?

At our company, we believe in empowering businesses with innovative retail software solutions. As an Account Executive, you’ll play a crucial role in helping clients succeed while contributing to the growth of a forward-thinking company. Join a supportive, collaborative team environment with opportunities for professional development and a chance to make a real impact. To learn more about our company, please visit : https : / / www.celerant.com / company -culture /

Application Process :

If you are passionate about client success and driving growth through education and relationship-building, we’d love to hear from you! Apply today with your resume and a brief cover letter highlighting your relevant experience.

Requirements :