Medical Office Supervisor, Riverside, Ca

Job Description :

The Office Supervisor embodies the compassion and care central to the companies mission, overseeing the day-to-day operations of their assigned clinic. This individual will provide support by training, supervising, and developing their team members.

• Responsibilities include leading morning huddles, assist employees with their missing / incorrect punch times by editing their timesheets, and regularly communicating challenges or successes to Leadership.
• The Office Supervisor will oversee Front Desk and MA team members to ensure optimal efficiency and directly oversee the achievement of assigned benchmarks, including MIPS, OMH+, and other initiatives, utilizing clinical and managerial skills effectively.

Education and Experience :

• 5 years of medical office experience with the last 2 years in a supervisory position
• Demonstrated leadership skills in the healthcare field.
• Previous Oncology / Hematology experience preferred.
• Proficient with Electronic Medical Records Systems and Microsoft Office.

Key Competencies :

• Must be bilingual in Spanish
• Strong customer service background, preferably in a healthcare setting.
• Excellent written and verbal communication skills.
• Knowledge of computer / telephone support, preferably in the healthcare industry.
• Ability to resolve customer issues calmly and professionally with diplomacy and tact

Additional Requirements :

• Great Customer Service Skills.
• Knowledge of medical terminology, specifically in Oncology / Hematology.
• Able to travel to satellite clinics when necessary.
• Must be willing and able to lift up to 25 pounds.