Senior Client Success Lead

A company is looking for a Sr. Client Success Lead (Global Enterprise Partnerships).

Key Responsibilities

Manage a portfolio of enterprise clients, ensuring high-quality service delivery and relationship management

Coordinate with internal teams for global service rollouts and track client needs into operational priorities

Monitor performance metrics and report on client satisfaction while identifying opportunities for account growth

Required Qualifications

Bachelor's degree (or equivalent) required; advanced degree preferred

6-8 years of experience in client success, account management, or strategic relationship roles

Experience managing complex, enterprise-level global accounts

Strong organizational skills and ability to operate across multiple time zones

Proficiency with CRM systems and reporting tools; CTIPS Certification preferred