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Customer Care Specialist
VirtualVocationsLincolnwood, Illinois, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Customer Care Specialist, EdAssist.
Key Responsibilities
Responding to parent inquiries and assessing their childcare needs
Maintaining a high level of energy and enthusiasm for the company's mission and values
Ensuring customer satisfaction with both internal and external customers
Required Qualifications, Training, and Education
Experience in customer service or related field
Ability to demonstrate empathy and understanding towards parents
Soft sales skills to effectively promote childcare services
Ability to assess and respond to families' needs professionally
Willingness to meet minimum performance standards
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Customer Care Specialist • Lincolnwood, Illinois, United States
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