Security Command Center Operator - Full Time - Evening Shift

Security Command Center Operator - Full Time - Evening Shift

Grow your career at Cedars-Sinai! At Cedars-Sinai, we are motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitalsand now we invite you to join us and make a difference every single day in service of this outstanding work excellence and innovation in patient care, research, and community service. You'll work with a team of professionals and have access to new facilities. This will help you achieve something outstanding for yourself and others.

What will you be doing in this role?

Primary Duties and Responsibilities

The Command Center Operator is responsible for the Security Department Command Center operations. This includes, but is not limited to :

• Answering incoming telephone calls, gathering information and dispatching officers in a polite, professional manner.
• Monitoring digital alarms, such as fire alarm, infant alarm, panic alarm and access control systems; analyzing activations, and dispatching appropriate personnel.
• Responsible for utilizing the overhead paging system to announce medical codes and pages medical staff and physicians within the medical center. Receives emergency medical calls and dispatches medical staff to emergency code situations.
• Operating CCTV systems and troubleshooting technical problems.
• Maintaining recording devices and reviewing contents for suspects to assist in investigations.
• Monitoring the security radio communications equipment for officers in the field and alerting the appropriate personnel in the event of emergencies, unusual circumstances, and / or officer needs assistance calls.
• In emergency situations, responsible for notifying key management personnel, senior staff and appropriate law enforcement agencies.
• Maintaining daily dispatch logs, recording all calls to the Security department via the Command Center. Maintaining daily log on contractors working in the medical center which may set off fire alarm systems.
• Monitoring activity on the loading dock after normal business hours, allowing access to approved vendors.
• Alerting the shift Watch Commander of any unusual or suspicious activity. Passing on all pertinent information to relieving staff.

Qualifications

Education

High School Diploma / GED - Required

Experience

Minimum one (1) year prior security experience preferred

Excellent customer service and communication skills.

Computer proficiency is a requirement.

License / Certifications

Security Officer Guard Card / California Guard Card - Required

Valid California's Driver License - Required

Base Pay : $22.73 - $35.23 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and / or veteran status or any other basis protected by federal or state law.