Retail Store Manager

Job description

Bricks & Minifigs Gainesville, FL (Coming soon – Dec 2025) is first and foremost a fun place for people of all ages and abilities to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service, a variety of unique products, and a creative environment. As part of a growing franchise, each Bricks & Minifigs location is locally owned and driven by the belief that good play helps build good minds. We help build connections, one LEGO brick at a time, by offering a wide variety of new and retired LEGO sets, bulk bricks, and individual minifigures. We are looking for someone exceptional who wants to be a part of a dynamic store environment and who wants to continually help us grow and evolve.

Job Overview

We are seeking a dedicated and experienced Store Manager to lead our retail team. You will be responsible for overseeing daily operations, driving sales performance, and ensuring exceptional customer service. This role requires strong leadership skills, a keen eye for inventory management, and the ability to foster a positive work environment. As a Store Manager, you will play a crucial role in shaping the store's success and enhancing the customer experience.

Responsibilities

Manage Daily Operations

Ensure efficiency and productivity in all aspects of store operations. Inventory Management : Oversee ordering, receiving, and stocking products, including sorting and cleaning bulk LEGO. Inventory Control : Implement effective measures to minimize loss and optimize stock levels.

Shift Management

Schedule staff effectively and ensure adequate coverage during peak hours.

Employee Development

Conduct orientation and training programs to enhance team performance. Recruitment : Facilitate interviewing processes for new hires and participate in selecting qualified candidates. Payroll Oversight : Monitor payroll processes to ensure accuracy and compliance with company policies.

Customer Service

Provide exceptional service by greeting and assisting customers in person and on the phone (requires a lot of standing), addressing inquiries, and resolving issues promptly.

Sales Analysis

Analyze sales reports to identify trends and develop strategies for improvement.

Store Presentation

Maintain a clean, organized, and visually appealing store environment, including organizing and stocking products (requires lifting up to 50 pounds).

Event Hosting

Host in-store party events for kids and adults.

Team Collaboration

Support management with creative ideas and share customer feedback.

Product Handling

Use the point-of-sale system to complete transactions and build and repair used LEGO sets.

Cleaning Duties

Share in cleaning responsibilities (e.g., vacuuming, dusting, cleaning counters).

Qualifications Experience

Proven experience in retail management or a similar role is required.

Inventory Skills

Strong skills in inventory management and control are essential.

Leadership Abilities

Experience with shift management practices and the ability to lead and motivate a team effectively.

Customer Service Skills

Excellent customer service skills with a desire to drive sales.

Communication

Bilingual candidates are encouraged to apply as it enhances communication with diverse customers.

Administrative Knowledge

Familiarity with payroll processes and employee management is beneficial. Sales Acumen : Demonstrated ability to buy and sell effectively within a retail context is an advantage.

Physical Requirements

Ability to stand for extended periods and lift up to 50 pounds.

Preferred Qualifications

Previous experience working with kids or in a family-focused store. At least one year of retail or customer service experience. Knowledge of LEGO products. Conversational Spanish Work

Schedule Days

Monday - Sunday Hours : 40 hours per week

Benefits Competitive Salary

Based on experience and qualifications.

Professional Development

Opportunities for training and career advancement.

Creative Environment

Work in a fun and engaging store centered around LEGO. One Last Thing A lot of resumes are submitted without the candidate reading the description. So, to make sure you're a fit, please include a cover letter that tells us why you'd like to work for us. It can be short.

Job Type

Full-time Pay : 41,600.00 - $52,000.00 per year

Benefits

Employee discount Flexible schedule

Shift

Day shift Experience : Customer service : 5 years (Required)

Management : 2 years (Required)

Language

Spanish (Preferred)

Ability to Commute

Gainesville, FL 32606 (Required)

Work Location

In person