Job Description
Job Description
Description :
Bourbon & Bones – Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment.
Duties / Responsibilities :
- Greet guests in a friendly and professional manner and escort them to their table.
- Manager reservation, ensuring that tables are available for guests at the desired times.
- Answer incoming phone calls and respond to guest inquiries and requests.
- Maintain an accurate waitlist and communicate wait time to guests, as necessary.
- Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner.
- Monitor the dining room to ensure that all guests are comfortable, and their needs are being met.
- Provide accurate information to guests regarding our menu offerings, specials, and promotions.
- Follow safety and sanitation protocols, including maintaining a clean and organized work area.
- Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately.
- Performs other related duties as assigned.
Requirements :
Excellent interpersonal and strong communication skillsWell-organized with ability to take and place food and beverage orders accurately.Extensive knowledge of our menu offering and the ability to make recommendations to guests.Ability to work in a fast-paced environment.Ability to work quickly and efficiently.Ability to work well as part of a team.Must be available to work evenings, weekends, and holidays.Must have a valid Food Handlers CertificationAbility to operate point-of-sale systems – Aloha, Hot Schedule, and Paylocity.Education and Experience :
Must be at least sixteen years old.Minimum of 1 year of experience as a host / hostess in a fine dining restaurant or similar environment preferred, but not required.Physical Requirements :
Prolonged periods of standing and walking.Must be able to lift, balance, and carry food trays weighing up to 25 pounds.Benefits & Perks :
Accrual up to 40 hours of PTODining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & BonesCorporate Shoe Program through Shoes for Crews and SkechersCompetitive PayFlexible Scheduling401(k)Full – Time employees are eligible for the following additional benefits :
Medical & PrescriptionDental & VisionHealth Saving Account (HSA)Wellness ProgramDiscount Pet Care Plan