Talent.com
Customer Service Representative(CNDTJP00006416)
Customer Service Representative(CNDTJP00006416)Amicis Global • East Hartford, CT, United States
Customer Service Representative(CNDTJP00006416)

Customer Service Representative(CNDTJP00006416)

Amicis Global • East Hartford, CT, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Job Title : Customer Service Representative

Location : East Hartford, CT, 06108 (Onsite 77 Hartland Street)

Schedule : Monday Friday, 8 : 30 AM 5 : 00 PM (Weekends Off)

Duration : Contract to Hire

Job Summary :

  • We are seeking experienced and motivated Customer Service Representatives to provide exceptional support as the first point of contact for customers.
  • You'll assist with program information, account inquiries, and password reset support for the online consumer portal.
  • This is a great opportunity to join a professional, team-oriented environment with full-time hours, paid training, and strong growth potential.

Key Responsibilities :

  • Serve as the initial point of contact for inquiries related to customer programs.
  • Handle inbound calls professionally and resolve customer issues promptly.
  • Assist consumers with account access, password resets, and general inquiries.
  • Document all interactions accurately in the call tracking system.
  • Escalate calls to leadership or other departments as needed.
  • Provide clear, accurate, and courteous information in compliance with program standards.
  • Identify trends in consumer questions and recommend process improvements.
  • Manage difficult conversations with professionalism and empathy.
  • Meet and exceed performance standards for quality, accuracy, and call volume.

    • What You'll Gain :

  • Full-time employment with steady hours
  • Paid training and career development opportunities
  • Positive, team-focused work environment
  • Monday Friday schedule with weekends off
  • Comprehensive benefits options

    • Qualifications :

  • Must be 18 years or older.
  • High School Diploma or GED required; Associate degree or higher preferred.
  • Minimum 6 months of call center experience, or equivalent customer service experience.
  • Must type at least 35 WPM and pass a customer service skills assessment.
  • Strong verbal and written communication skills.
  • Ability to multitask, problem-solve, and work in a structured environment.
  • Must pass a criminal background check and drug screening (8-panel standard).

    • #CareerBuilder #Monster #Dice #Indeed #LinkedIn

    serp_jobs.job_alerts.create_a_job

    Customer Service • East Hartford, CT, United States

    Job_description.internal_linking.related_jobs
    Behavioral Health Customer Service Representative

    Behavioral Health Customer Service Representative

    VirtualVocations • Springfield, Massachusetts, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative aligned with the Behavioral Health team.Key Responsibilities Takes inbound calls from members and provides effective answers to their qu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Aiello Home Services • Windsor Locks, CT, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join Aiello Home Services – Where Your Career in Customer Service Thrives!.Are you a customer service professional looking to grow with a company that values your skills and dedication?.At Ai...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Care Representative

    Customer Care Representative

    VirtualVocations • Springfield, Massachusetts, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative.Key Responsibilities Provide effective communication regarding laboratory inquiries to clients, ensuring customer satisfaction Manage mult...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative-NJ / CT

    Customer Service Representative-NJ / CT

    Staffing • Simsbury, CT, US
    serp_jobs.job_card.full_time
    Customer Service Representative.The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative - Dental (Hartford, CT Hybrid)

    Customer Service Representative - Dental (Hartford, CT Hybrid)

    CVS Health • Hartford, CT, US
    serp_jobs.job_card.full_time +1
    Customer Service Representative Dental.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transformin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Midas • Torrington, CT, US
    serp_jobs.job_card.full_time
    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - Electrical

    Customer Service Representative - Electrical

    Graybar • Wallingford, CT, US
    serp_jobs.job_card.full_time
    Customer Service Representative.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget Group • Windsor Locks, CT, US
    serp_jobs.job_card.full_time +1
    Avis Budget Group Job Opportunity.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative- $17-$19 / hr

    Customer Service Representative- $17-$19 / hr

    U-Haul • Hartford, CT, US
    serp_jobs.job_card.full_time
    Customer Service Representative- $17-$19 / hr.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representativ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocations • Springfield, Massachusetts, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative to provide exceptional support to customers remotely.Key Responsibilities Serve as the primary point of contact for customers via phone ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    VirtualVocations • Springfield, Massachusetts, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Representative.Key Responsibilities Provide exceptional customer service during encounters with patients, families, and healthcare professionals Accura...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Valley Communications Systems Inc. • Chicopee, MA, US
    serp_jobs.job_card.full_time
    Responsible for carrying out the company's mission, goals and objectives.Supports the telephone sales team and works directly with clients and third parties to provide the highest level of customer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    David's Bridal • West Springfield, MA, US
    serp_jobs.job_card.part_time
    Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    HireTalent • North Haven, CT, US
    serp_jobs.job_card.full_time
    Customer Service Representative.The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Truelove & Maclean, Inc., A member of SFS • Watertown, CT, US
    serp_jobs.job_card.full_time
    T&M is a leader in the metal stamping industry and is a well-maintained company with modern equipment and an excellent work environment. We set the industry standards in customer reliability, qu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Aerospace Customer Service Representative

    Aerospace Customer Service Representative

    RBC Bearings • Middlebury, CT, US
    serp_jobs.job_card.full_time
    Aerospace Customer Service Representative.RBC Bearings Incorporated (NYSE : RBC / RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential system...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Customer Service Representative

    Senior Customer Service Representative

    VirtualVocations • Springfield, Massachusetts, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Customer Service Representative to provide exceptional service to policyholders.Key Responsibilities Respond to customer inquiries through inbound calls and writ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative / CSR in East Hartford, CT 06108

    Customer Service Representative / CSR in East Hartford, CT 06108

    Amicis Global • East Hartford, CT, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title : Customer Service Representative / CSR serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days