Production Supervisor

Production Supervisor

Join to apply for the Production Supervisor role at Evergreen Goodwill of Northwest Washington

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life-changing job opportunities, ensuring they are career-ready and can support themselves and their families.

Position Summary

The Production Supervisor oversees the day-to-day donation and production operations of the store to meet or exceed optimum levels of merchandise production. Effectively supervises production employees so that daily production goals are met. Responsible to ensure a safe, clean, and organized working environment.

Essential Functions and Responsibilities

• Ensure donations are processed to maximize sales and minimize waste.
• Conduct quality checks on merchandise before it is placed on the sales floor.
• Ensure all donations are processed expediently from the donation door to the sales floor.
• Communicate needs with store management team to ensure production and sales goals will be met.
• Complete operational requirements by scheduling and assigning employees.
• Promote productivity by following up with employees on work results.
• Resolve workplace employee concerns by addressing issues that impact employee performance and productivity.
• Coordinate dock efforts assigning staff within production and transportation area.
• Ensure Production Associates are stocked with supplies.
• Prepare reports by collecting, documenting and summarizing information.
• Complete projects by planning, organizing and monitoring assignments.
• Build and maintain internal and external customer satisfaction.
• Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; report any potential hazards or accidents.
• Consistent and safe execution of duties associated with forklift operation when certified to Evergreen Goodwill standards.
• Perform other duties as assigned.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements

Education And Experience

Computer / Technology Skills

Certificates, Licenses, Or Registrations

Physical Abilities

While performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces. Maintain reliable attendance.

Essential Mental / Sensory Abilities

Work Environment

Warehouse environment, temperature varies, exposure to dust. This role requires occasional travel for off-site training and events.

Benefits

Equal Opportunity Employer

Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and EGNW reserves the right to change this job description and / or assign tasks for the employee to perform, as EGNW may deem appropriate.

J-18808-Ljbffr