Director of Benefits Administration & ComplianceNew York, N.Y

Director Of Benefits Administration & Compliance

Orchestra is a full-service marketing-communications firm that offers clients across sectors unparalleled strategy, storytelling, and data science expertise. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality and arts and culture, to name a few.

People of color, people with disabilities and women are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist and we are committed to helping all staff develop and grow.

Orchestra is seeking a Director of Benefits Administration & Compliance to ensure our people programs are competitive, compliant, and aligned with our values. This is a hands-on leadership role that requires active involvement in the day to day management and continuous improvement of employee benefit programs. The position is dedicated to delivering a high-quality, employee centric benefits experience that aligns with the organizational goals. Additionally, it ensures full compliance with all federal, state, and local regulations across US jurisdictions, mitigating risk and supporting operational integrity. You'll partner closely with the HR, Finance, and Operations to support employee well-being and organizational effectiveness.

Role location : This role is based in our Seattle, WA, San Francisco, CA, or San Diego, CA office on a hybrid basis. Orchestra staff are in office 3 days per week.

Accountabilities & Qualifications

Benefits Administration

• Oversee the design, implementation, and administration of all benefit plans, including health, dental, vision, life, disability, retirement, leave, wellness, and voluntary benefits
• Serve as the primary point of contact for benefit brokers, carriers, and third-party vendors
• Lead annual open enrollment, including plan selection, employee education, and system readiness
• Ensure competitive benchmarking and cost analysis to maintain market-competitive and fiscally responsible benefits programs
• Manage benefit-related escalations, employee inquiries, and resolution of complex cases
• Oversee and manage efficient and effective administration of our benefit programs; including launch of new programs, successful execution of open enrollment, in addition to timely and thorough audits
• Comfortable managing both strategic priorities and tactical tasks as needed

Compliance

Leadership & Strategy

Essential Skills :

Working At Orchestra

Compensation philosophy : Orchestra offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.

Salary range (commensurate with experience and skills) : $155,000-$170,000, plus eligibility for end of year bonuses based on firm, team and individual performance.

Benefits :