Chief Of Staff
Responsible for the high standards of organization of all properties. The Chief Of Staff will also provide day-to-day oversight and leadership to the staff.
Essential Duties And Responsibilities
- Responsible for implementing strategic initiatives of all properties
- Oversees all household staff including housekeepers, office assistants, drivers, chefs, security and maintenance staff
- Oversees estate employees, and through them, coordinates, maintains, and improves productivity in the estates
- Develops standard operating procedures
- Coordinates and maintains task list for all operations of properties
- Ensures all tasks are completed according to set timelines
- Creates schedules, routines, and systems for staff to ensure all job responsibilities are met
- Manages budget and financial processes in the properties to ensure accurate and timely payments
- Oversees all expenses to ensure best value, incorporating an understanding of the needs and requests of the CEO
- Ensures all PRFs and receipts are submitted by all properties in a timely manner
- Oversees all documentation of all properties which includes activity logs, car logs as well as other logs dependent on the properties
- Ensures all property invoices are in line with quotes and paid in a timely manner as well as double checking we are not double paying
- Oversees and finalizes the budgets prior to final submission to CEO
- Manages and oversees day count documentation, working with various properties to make sure all cash purchases, personal card etc. are completed accordingly and photographed
- Creates protocols, systems and processes to be implemented in properties and ensure they are being followed
- Revamps and revises current protocols and systems that are failing
- Oversees maintenance projects and ensure completion while updating principal on status
- Serves as a central point of contact for vendors
- Acts as a liaison for staff members and CEO and accounting
- Updates staff on changes in protocols as principals needs change
- Assists in planning, setting up, and breaking down of events on various properties
- Assists in furnishing, planning and putting together properties and yachts
- Complies with company policy and procedures
- Performs other duties as needed.
Primary Contacts
CEO and Executive Administrator OperationsOperations ManagerGuests, vendors, corporate office.Supervisory Responsibilities
Approves hiring, firing, absences, and overtimeRecommends salary changesOversees performance evaluations, disciplinary action, and skill developmentEducation And Experience
Bachelor's degree in business management or related fieldEight years of experience in property, facility and staff management or an equivalent combination of education, skill, and experienceSkills
Exceptional positive attitude with strong energyTrustworthySkills & knowledge developed through professional interest and ongoing learningAble to think on your feetAdvanced knowledge of Apple products and other Estate technologyAble to respond quickly to a variety of tasksAlways displays confidentialityWorking Conditions And Environment
Intermittently lift, carry, pull, and push up to 30 pounds.Continuously see, sit, have balance.Frequently hear; talk; have repetitive use of arms, wrists, hands, and fingers; and grasp.Occasionally stand, grasp, and walk on even surfaces.Long or odd hours as neededOn-call availability 24 / 7Frequent travel