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Chief of Staff - Estates

Chief of Staff - Estates

Market AmericaMiami Beach, FL, US
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Chief Of Staff

Responsible for the high standards of organization of all properties. The Chief Of Staff will also provide day-to-day oversight and leadership to the staff.

Essential Duties And Responsibilities

  • Responsible for implementing strategic initiatives of all properties
  • Oversees all household staff including housekeepers, office assistants, drivers, chefs, security and maintenance staff
  • Oversees estate employees, and through them, coordinates, maintains, and improves productivity in the estates
  • Develops standard operating procedures
  • Coordinates and maintains task list for all operations of properties
  • Ensures all tasks are completed according to set timelines
  • Creates schedules, routines, and systems for staff to ensure all job responsibilities are met
  • Manages budget and financial processes in the properties to ensure accurate and timely payments
  • Oversees all expenses to ensure best value, incorporating an understanding of the needs and requests of the CEO
  • Ensures all PRFs and receipts are submitted by all properties in a timely manner
  • Oversees all documentation of all properties which includes activity logs, car logs as well as other logs dependent on the properties
  • Ensures all property invoices are in line with quotes and paid in a timely manner as well as double checking we are not double paying
  • Oversees and finalizes the budgets prior to final submission to CEO
  • Manages and oversees day count documentation, working with various properties to make sure all cash purchases, personal card etc. are completed accordingly and photographed
  • Creates protocols, systems and processes to be implemented in properties and ensure they are being followed
  • Revamps and revises current protocols and systems that are failing
  • Oversees maintenance projects and ensure completion while updating principal on status
  • Serves as a central point of contact for vendors
  • Acts as a liaison for staff members and CEO and accounting
  • Updates staff on changes in protocols as principals needs change
  • Assists in planning, setting up, and breaking down of events on various properties
  • Assists in furnishing, planning and putting together properties and yachts
  • Complies with company policy and procedures
  • Performs other duties as needed.

Primary Contacts

  • CEO and Executive Administrator Operations
  • Operations Manager
  • Guests, vendors, corporate office.
  • Supervisory Responsibilities

  • Approves hiring, firing, absences, and overtime
  • Recommends salary changes
  • Oversees performance evaluations, disciplinary action, and skill development
  • Education And Experience

  • Bachelor's degree in business management or related field
  • Eight years of experience in property, facility and staff management or an equivalent combination of education, skill, and experience
  • Skills

  • Exceptional positive attitude with strong energy
  • Trustworthy
  • Skills & knowledge developed through professional interest and ongoing learning
  • Able to think on your feet
  • Advanced knowledge of Apple products and other Estate technology
  • Able to respond quickly to a variety of tasks
  • Always displays confidentiality
  • Working Conditions And Environment

  • Intermittently lift, carry, pull, and push up to 30 pounds.
  • Continuously see, sit, have balance.
  • Frequently hear; talk; have repetitive use of arms, wrists, hands, and fingers; and grasp.
  • Occasionally stand, grasp, and walk on even surfaces.
  • Long or odd hours as needed
  • On-call availability 24 / 7
  • Frequent travel
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    Chief Of Staff • Miami Beach, FL, US

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