Administrative Assistant I / Customer Service Rep

Administrative Assistant I / Customer Service Representative

Location : Portland, OR

Pay Rate : $20 / hour

Position Overview :

We're looking for a detail-oriented Admin / Customer Service Representative to join our Receiving team. You'll be responsible for processing client samples, maintaining accurate records, communicating with clients, and supporting our lab staff to ensure smooth workflow. No prior laboratory experience is required-we provide training!

Key Responsibilities :

Receive and log client samples using LIMS and SAP, ensuring accuracy.

Communicate with clients and lab staff to streamline workflow.

Generate quotes and update clients on sample status.

Maintain client files and detailed records.

Support process improvement initiatives to enhance customer service quality and efficiency.

Assist other customer service roles as needed.

Qualifications :

High school diploma or equivalent; office or lab experience a plus.

Strong customer service and communication skills.

Ability to learn quickly and handle deadlines.

Proficient in MS Office and Adobe Acrobat.

High attention to detail, teamwork, and adaptability.

Why Join Us :

Gain hands-on experience in a professional laboratory environment.

Opportunities for training and growth within the company.

Supportive team culture and collaborative work environment