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Event Customer Service Representative – Entry Level (Paid Training)

Event Customer Service Representative – Entry Level (Paid Training)

New CatalystSt Matthews, KY, US
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We’re hiring Event Customer Service Representatives to represent nonprofit organizations and ethical brand partners at live events and community campaigns.

This entry-level position is perfect for individuals who are outgoing, dependable, and ready to gain hands-on experience in customer service, event marketing, and brand promotions — all while making a positive community impact.

No experience?

No problem.

We provide paid training , mentorship, and a clear path to advancement in leadership, event coordination, or account management roles.

What You’ll Do As an Event Customer Service Representative , you’ll be the friendly, professional face of our nonprofit and brand campaigns.

You’ll engage with the public, deliver excellent customer experiences, and help build awareness for impactful causes.

Your responsibilities will include :

  • Representing nonprofit organizations and mission-driven brands at live events, pop-ups, and community activations Greeting attendees, answering questions, and providing positive, informative interactions Assisting with event setup, logistics, registration, and promotional materials Collaborating with event and marketing teams to ensure seamless execution Collecting and tracking customer feedback to improve campaign results Troubleshooting on-site challenges with professionalism and problem-solving skills Maintaining a positive, energetic attitude that reflects the mission of the organizations you represent What We Offer We believe great work deserves great opportunities.
  • Paid, hands-on training in customer service, marketing, and event operations Competitive base pay + weekly performance bonuses Career advancement opportunities in event coordination, leadership, or management Collaborative, team-focused environment that values creativity and initiative The chance to work on mission-driven campaigns that make a real difference Travel opportunities for regional events and brand activations Real-world experience in marketing, public relations, and community outreach Who We’re Looking For This role is ideal for early-career professionals, college students, and recent graduates who are excited to learn, grow, and connect with others.

You’re a great fit if you :

  • Have strong communication and interpersonal skills Are outgoing, friendly, and confident working with the public Are dependable, organized, and adaptable in fast-paced environments Thrive in team settings and enjoy problem-solving Are available for full-time work , including some weekends or evenings Are 18+ years old and legally authorized to work in the U.S.
  • Preferred but not required :

  • Experience in customer service, retail, hospitality, events, or marketing Why Join Us This is more than an entry-level job — it’s your chance to start a purpose-driven career where you’ll learn valuable skills, grow your professional network, and make a lasting community impact.
  • You’ll gain real-world experience that opens doors in marketing, communications, event management, and nonprofit outreach — all while working with a supportive team that values your voice and your growth.
  • If you’re ready to launch your career and make a difference, apply today to join our growing team!

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    Customer Service Representative Entry Level • St Matthews, KY, US

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