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Store Manager - Mavi, The Mills at Jersey Gardens

Store Manager - Mavi, The Mills at Jersey Gardens

Mavi North AmericaElizabeth, NJ, US
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Job Description

Store Manager (Full-Time)

Location : Elizabeth, NJ - The Mills at Jersey Gardens

Reports to : Director of Retail

Role Overview

As a Mavi Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.

What Makes a Great Mavi Store Manager?

  • Customer-Obsessed

Prioritizes delivering a best-in-class experience

Builds meaningful connections with regulars and new customers

  • Team-First Mentality

    • Leads by example, motivates through coaching—not just direction

    Invests in team development and celebrates team wins

  • Commercially Driven

    • Strong understanding of KPIs, stock flow, and profitability

    Uses data to drive decisions and maximize daily sales opportunities

  • Detail-Oriented Operator

    • Maintains high standards across VM, stockroom, and shopfloor execution

    Confident in managing opening / closing, scheduling, and loss prevention

  • Agile & Solutions-Oriented

    • Thrives in fast-paced retail with shifting priorities

    Takes initiative, stays calm under pressure, and adapts quickly

  • Authentic & Positive Communicator

    • Confident, open communicator who embodies Mavi’s friendly and genuine tone

    Builds trust and loyalty with customers and team alike

  • Passionate About the Brand

    • Wears and loves the product—understands the importance of Fit, Fabric, Foundation

    Embodies denim lifestyle and represents Mavi proudly in and out of the store

    Key Responsibilities

  • Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
  • Maximize store profitability through effective scheduling, payroll, and expense management
  • Recruit, onboard, and develop store talent aligned with Mavi’s values and standards
  • Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
  • Drive performance through weekly / monthly business reviews and KPI tracking
  • Bring Mavi’s brand story to life on the sales floor through Fit, Fabric, Foundation
  • Manage local marketing activations and build community engagement
  • Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
  • Maintain full access to all store systems; responsible for opening and closing procedures

    • Required Skills & Qualifications

  • Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
  • Proven track record of meeting or exceeding sales targets and KPIs
  • Strong team management, coaching, and talent development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
  • Passion for fashion and a genuine interest in denim
  • Flexible availability, including evenings, weekends, and holidays
  • Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
  • Ability to stand for extended periods of time and lift / move objects weighing up to 40 pounds.
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    Store Manager • Elizabeth, NJ, US

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