Leasing Operations Coordinator

As a STRATEGIC SERVICES ASSOCIATE on the residential Screening Compliance Team, you will play a critical role in supporting our communities by managing rental applications, ensuring move-in compliance, and maintaining positive relationships with applicants and residents. This role is ideal for someone who is detail-oriented, empathetic, and passionate about delivering exceptional service.

WHAT YOU’LL DO

• Manage Applications & Screening : Accurately process multi-family rental applications, verify move-in criteria, generate lease agreements, and maintain detailed records to support reporting and audits.
• Support Residents & Applicants : Act as a trusted guide by answering questions promptly, assisting applicants through the screening and move-in process, and providing excellent customer service across phone, email, and other channels.
• Ensure Compliance : Apply Fair Housing, company policies, and state / federal regulations consistently while maintaining the highest standards of integrity and confidentiality.
• Facilitate Communication : Deliver notices electronically, enforce rental criteria and policies, and collaborate with Community and Operations teams to ensure a smooth applicant and resident experience.
• Safeguard Processes : Use fraud detection tools to verify application legitimacy and make informed approval / denial decisions.
• Promote Continuous Improvement : Identify trends, recommend process enhancements, and partner with leadership on special projects or emerging needs.
• Do you want me to tighten this further into a shorter, more candidate-friendly version (focused on impact and growth opportunities), or keep it detailed for precision and compliance?

WHAT YOU BRING TO THE TEAM

WHY JOIN BRIDGE PROPERTY MANAGEMENT?

We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.

At Bridge, we are committed to fostering an environment where all individuals can thrive. We focus on removing barriers, ensuring equitable access to career opportunities, and supporting long-term employee growth and success.