Food & Beverage Administrative Assistant
About the role :
The Food & Beverage Administrative position requires a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. The F&B Admin is responsible for performing administrative duties supporting the Food & Beverage Division of the hotel. Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote teamwork across two outlets.
What you will do :
- Responsible for completing all administrative duties competently, efficiently, thoroughly, and in a timely manner to support the Food and Beverage Division of the Resort.
- Prepare accurate written correspondence including letters, contracts, reports, schedule of events, printed menus, and e-mails using MS Word, MS PowerPoint, and MS Excel.
- Maintain the back offices and storage areas in all aspects of stocking and cleanliness.
- Work in an efficient and professional manner while maintaining a positive attitude.
- Use OpenTable when taking reservations and when checking on current or future reservations; ensure accuracy when entering data into OpenTable.
- Assist in inquiries about catering and banquets and special events.
- Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Food & Beverage.
- Maintain files, schedules, and calendars for F&B Management Team; coordinate, set and confirm interviews and appointments.
- Assist in completing special projects which may include marketing, menus or other assigned duties; maintain and order office supplies.
- Be fully conversant with the geographical layout of the operation and to know the exact whereabouts of all operational equipment.
- This position may also respond to inquiries and problems in an efficient, courteous and professional manner.
- Complete any other task as assigned by management.
- Maintain an inventory of all standard department supplies and printed materials.
- Participate in scheduled departmental and administrative meetings as requested.
- Make notes in the F&B meetings.
What you bring :
Previous administrative experience preferably in a hospitality or restaurant related field or other equivalent experience.Requires working knowledge of food and beverage operations in a fast paced food and beverage environment.Ability to operate computer equipment and proficient in all Microsoft programs to include but not limited to : PowerPoint, Word, Excel, Outlook.Works well under pressure, requires multitasking and being a team player.A strategic thinker with exceptional organizational skills.This role has direct contact with guests and as such, good communication skills are a necessity.Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States. Ability to speak Spanish preferred.Must be able to stand for 8 hours and lift up to 50 lbs.What we offer :
Wage is : $28.41 per hour.Winter Season Lifestyle BenefitMerchant Pass Available401k participation with company matching programCompetitive Benefits : Medical, Dental and Life InsuranceDiscounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.Employee cafeteria available for meals.Complimentary dry cleaning of uniformsBe yourself and become a member of a work family that cares about you and invests in your development.Elevate your craft here and abroad!Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.Schedule & Hours :
This is a full-time position.A successful candidate will have the ability to work morning, afternoon, and evening shifts, weekends, and holidays.