Senior Commercial Lines Account Manager

Job Description

Job Description

Job Title : Commercial Lines Account Executive | Team Lead | Independent Retail Agency

Salary : $90,000 - $110,000 plus comprehensive health benefits

Location : West Richmond, VA

Job Summary :

Join our dynamic insurance team as a Commercial Lines Account Executive or Client Relationship Manager. In this pivotal role, you will serve as the primary contact for Producer-assigned accounts, managing a mid-market book of business and leading a dedicated service team to drive client satisfaction and business growth.

Key Responsibilities :

• Client Services : Manage client relationships and services independently with minimal oversight.
• Team Leadership : Direct a service team, ensuring high-quality management of a mid-market book of business.
• Client Engagement : Actively participate in client interviews and respond to RFPs to ensure strong engagement.
• Renewal Management : Analyze and present renewal options, advocate for renewal business, and promote additional coverage lines.
• Promotion : Utilize tailored Producer Service Proposals to promote agency services.
• Expert Analysis : Offer expert analysis and recommendations to enhance clients’ coverage plans.
• Carrier Selection : Strategically select carriers, negotiate terms, and manage premium setups.
• Client Support : Address client inquiries and resolve issues related to benefits and claims.
• Contract Management : Review and verify accuracy in client coverage contracts and amendments.
• Vendor Negotiation : Negotiate and manage contracts with third-party vendors.
• Team Oversight : Provide leadership and support to ensure team collaboration and high performance.

Qualifications :

Skills :