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Mental Health Support Specialist

Mental Health Support Specialist

Mentally StrongColorado Springs, CO, US
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Mental Health Support Specialist Location :

  • Mentally STRONG, 3720 Sinton Rd, Suite 104, Colorado Springs, CO 80907 Employment Type : Full-Time (32–34 hours / week) Schedule : Monday–Thursday, 7 : 45 AM – 5 : 00 PM Who We Are Mentally STRONG is a comprehensive outpatient psychiatric clinic that combines medication management with psychoeducational support through the Mentally STRONG Method—a cognitive-behavioral framework that empowers clients to take control of their mental wellness.

Mission :

  • To inspire all humanity to embrace the journey of mental strength Vision : To revolutionize the culture of mental health Motto : We live and teach mental strength Position Summary Are you passionate about helping people grow while thriving in a fast-paced clinical environment?
  • The Mental Health Support Specialist is a dynamic role ideal for someone with a background in psychology, medical assisting, or coaching.
  • In this full-time position, you’ll see approximately one patient per hour providing a blend of clinical and psychoeducational support.
  • You will also assist with medication-related administrative tasks, coordinate care, and help patients navigate their mental health journey.
  • What You’ll Do Direct Patient Care Conduct appointments while staying within allotted timeframes and providing excellent patient care.
  • Obtain and record patient vitals, including height, weight, blood pressure (manual and electronic), heart rate, and temperature.
  • Administer injections as needed.
  • Interview patients to confirm the purpose of the visit, document how they are feeling, and note any improvement or worsening of symptoms since the last visit.
  • Update psychiatric and medical histories, psychiatric symptoms, and confirm diagnoses in the EHR.
  • Document for the Psychiatric Mental Health Nurse Practitioner (PMHNP) during evaluations.
  • Support mental health and personal goal setting using the Mentally STRONG Method (training provided).     Medication & Care Coordination Submit and track medication refills, prior authorizations, and faxes.
  • Communicate patient needs with pharmacies.
  • Send referrals for outside resources or procedures.
  • Send and review cognitive assessments; upload completed results to the patient record.   Administrative Duties Review and upload completed results to the patient document manager.
  • Maintain up-to-date patient documentation and follow through on provider requests.
  • Keep up to date with incoming faxes, e-results, and electronic prescription requests.
  • Complete other duties as assigned.   Expectations Ability to learn on the job and adapt quickly.
  • Willingness to be flexible and dedicated to continual self-growth.
  • Meet patients where they are in their mental health journey.
  • Work collaboratively as a team player and ask clarifying questions when needed.
  • Actively participate in team meetings and problem-solving efforts.   Key Skills Excellent communication, active listening, and rapport-building.
  • Ability to accurately reflect patient statements and feelings.
  • Basic computer skills; ability to learn and navigate an EHR system.
  • Strong time management and multitasking abilities.
  • Knowledge of medical and behavioral health terminology.

    • Ability to work effectively and positively under pressure.   What We’re Looking For Preferred :

  • Bachelor’s degree in Psychology, Social Work, or related field.
  • OR experience as an MA, CNA, LPN, RBT, coach, educator, or in a similar role.
  • Experience with patient vitals, injections, and medication processes.
  • Comfort working in a busy outpatient setting with multiple priorities.   Our Investment in You Paid training in clinical procedures and the Mentally STRONG Method.
  • Hands-on experience in a fast-paced psychiatric outpatient setting.
  • Direct collaboration with psychiatric providers.

    • Supportive, purpose-driven team culture.   Compensation & Benefits Pay :

  • $19.00–$22.00 / hour Benefits Include : Medical, Dental, and Vision Insurance Life Insurance and Disability Coverage Pet Insurance & Identity Theft Protection 9 Paid Holidays + Paid Time Off (PTO) 401K and Profit Sharing after 1 year W-2 Employment Before You Apply Visit www.mentallystrong.com and our YouTube channel to learn more about our mission, values, and the Mentally STRONG Method.
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    Mental Health Specialist • Colorado Springs, CO, US

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