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Outreach Specialist

Outreach Specialist

Haymarket CenterChicago, IL, US
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Job Description

Job Description

Description :

Haymarket Center is seeking multiple Outreach Specialists (2nd & 3rd shift positions)

Position will conduct outreach on the transit trains and buses with a team providing direct services to individuals experiencing homelessness, mental illness and substance use. Identify target populations for engagement in project services; conduct assessments, create service plans, engage and link clients with appropriate services in hopes of connecting homeless individuals to needed treatment and housing resources.

Essential Functions :

  • Conduct outreach on transit platform / trains and platforms to engage members of the target populations into services;
  • Conduct brief screenings and identify clients with substance use and / or mental health disorders in order to link them with appropriate resources;
  • Outreach worker will need to utilize motivational interviewing techniques to engage the client in an assessment in order to identify needs and link to services;
  • Collaborate to locate, create and maintain relationships with the homeless through outreach;
  • Provide outreach to clients by providing food, clothing, transportation, case management and referrals for housing and shelters among other needed services;
  • Completion of documentation in appropriate database in a timely manner;
  • Follow all safety protocols;
  • Other duties as assigned.

Requirements :

  • Previous experience working with homeless, substance use and mental health populations;
  • HS Diploma / GED required. (B.S. in Social Services or Health related field preferred)
  • Ability to calmly respond to emergencies and to quickly assess and respond safely and appropriately by agency policies;
  • Comfortable working with persons experiencing homelessness and culturally diverse populations;
  • Excellent organizational skills and attention to detail;
  • Valid Illinois driver's license and ability to operate a van required;
  • Previous experience in outreach and / or case management services highly preferred.
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    Outreach Specialist • Chicago, IL, US

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