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Instructional Designer for Black Belt Academy

Instructional Designer for Black Belt Academy

CiscoChicago, IL, United States
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Instructional Designer - Black Belt Academy

About Black Belt Academy and Cisco 360 Partner Program

The Black Belt Academy is a cornerstone of Cisco's integrated partner enablement strategy, aligned with the Cisco 360 Partner Program. It delivers tailored, agile training that accelerates partner growth across Cloud & AI, Networking, Collaboration, Security, and Services. The Academy complements Cisco Career Certifications and other enablement initiatives, helping partners enhance their Partner Value Index (PVI) and unlock greater opportunities within the Cisco ecosystem.

Key Responsibilities

  • Instructional Design & Development
  • Design and develop instructional materials (e-learning modules, instructor-led training, virtual courses, and blended learning solutions) tailored to IT topics such as Networking, Cybersecurity, Cloud &AI technologies, Collaboration amongst others.
  • Apply adult learning principles, instructional design models (ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Evaluation Model), and accessibility standards (e.g., WCAG) to create engaging content.
  • Incorporate emerging technologies and AI-powered tools to enhance learning personalization and interactivity.
  • Collaboration & Alignment
  • Partner with Subject Matter Experts to analyze training needs, define learning objectives, and ensure alignment with Cisco's strategic initiatives and industry certifications.
  • Collaborate across multiple groups like Business Entities, Global Partner Engineering (GPE), Go-to-Market (GTM), and Architectures teams to align training strategy with Cisco's business priorities.
  • Map training content to Cisco's Capability Acceleration Framework for Enablement (CAFE) and Partner Learning Journeys across Foundational, Proficiency, and Focus & Depth stages.
  • Program Development & Delivery
  • Develop assessments and evaluation tools to measure learner progress and program effectiveness.
  • Ensure training is delivered in multiple modalities (video-on-demand, virtual / web-based, and adaptable to instructor-led formats).
  • Continuously update training content to reflect IT industry trends, Cisco solutions, and evolving partner needs.
  • Evaluation & Improvement
  • Collect and analyze learner feedback and course metrics to iterate and improve training programs.
  • Support ongoing improvements to the Black Belt Academy content catalog to ensure relevance and partner enablement impact.

Qualifications

  • Proven experience in instructional design, preferably within IT or technology.
  • Strong understanding of IT concepts : networking, cybersecurity, cloud computing, and software development.
  • Excellent ability to translate complex technical topics into clear, engaging learning content.
  • Strong communication, collaboration, and project management skills.
  • Knowledge of AI in learning design and digital skills training is a plus.
  • Familiarity with Cisco's Black Belt Academy or Cisco 360 Partner Program is highly desirable.

    • Required Skills

  • Instructional Design Models & Frameworks : ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Model, Adult Learning Theory (Andragogy).
  • eLearning Authoring Tools : Articulate 360 (Storyline, Rise), Adobe Captivate, Camtasia, Vyond.
  • Learning Management Systems (LMS) : Mindtickle, Moodle, Docebo, Cornerstone, or similar.
  • Collaboration & Content Tools : MS PowerPoint, Google Workspace, Figma, Miro.
  • Assessment & Analytics : Experience designing knowledge checks, simulations, and using data to refine training.
  • Accessibility & Standards : WCAG compliance, SCORM, xAPI.
  • Emerging Tech in L&D : AI-powered adaptive learning tools, AR / VR (a plus).

    • Preferred Skills

  • Experience with Cisco Networking Academy or similar IT-focused training programs.
  • Knowledge of IT industry certifications and pathways (e.g., CCNA, CCNP, CISSP, AWS, Azure).
  • Ability to design for diverse learners, including underserved communities and nontraditional students.
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