Program Manager

Program Manager

A Program Manager is a member of the Account Management Services team and is responsible for the management of signage accounts. For example, when a sign program is sold to a company for multiple locations of their stores or hotels or restaurants, your task is to organize and coordinate it to its on-time completion. You'll ensure that all processes from the time the program is sold, manufactured, installed, and billed occur smoothly and to the requirements and overwhelming satisfaction of the customer. Additional responsibilities include :

• Maintain customer communication to their satisfaction
• Prepare sales presentations and proposals
• Arrange customer location surveys as needed, verify sign codes
• Qualify and negotiate with subcontractors for obtaining permits, installation & estimates
• Issue purchase orders
• Establish accessible, organized and complete job files
• Track forecast and projections of projects
• Coordinate manufacturing, delivery, and install activities

Experience / Skills Required :