Floral Supply / Hardgoods Representative

Job Description

Job Description

Become a part of our thriving team! We are a leader in the floral industry, renowned for our high-quality flowers and service.

Join our expanding team as a Floral Supply / Hardgoods Representative.

Overview : In this role, you'll be selling our hardwood floral supplies, assisting walk-in customers, and answering phone calls.

Responsibilities :

• The first point of contact for customer inquiries.
• Actively driving positive customer experience on the supply sales floor.
• Respond to customer requests and provide a comprehensive follow-up to account and order details.
• Alleviate customer traffic during peak times to ensure a smooth checkout transaction.
• Ensure our hard goods meet the highest quality standards by working with warehouse staff to track stock and guarantee that orders are fulfilled smoothly.
• Respond to product inquiries, offer recommendations, and conduct product searches.
• Data input and verification of order information, discounts, and store credit information.
• Offer assistance and provide support to the supply warehouse operation and maintenance of the workspace, as well as adherence to workplace safety at all times.
• Collaborate with warehouse operations, purchasing, and dispatch for the execution of holidays and promotional events.
• Staying informed about the latest trends and opportunities in the floral supply market.

Qualifications :

We offer :

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