Event Coordinator

Event Services Coordinator

The Event Services Coordinator is a key position responsible for serving as the primary contact between Event Service Managers and various operational departments. This role is highly visible and involves handling special needs or requests for in-house groups. The Event Services Coordinator ensures seamless communication between Event Managers, Meeting Planners, and operational teams to create memorable experiences for guests.

Responsibilities :

• Act as the onsite liaison between Event Managers, Meeting Planners, and operational departments.
• Communicate effectively with all Event Managers and Meeting Planners to ensure a seamless experience.
• Demonstrate basic knowledge of hotel departments and their roles in fulfilling guests' needs.
• Manage and assist in all aspects of hotel events, coordinating day-to-day activities.
• Ensure that arrangements during meetings and conferences meet specifications and guarantee client satisfaction.
• Proactively resolve problems, keep clients informed of event status, and follow up on pending items.
• Multi-task and prioritize multiple requests and information, demonstrating strong time management skills.
• Utilize Delphi for generating necessary documents and making changes as needed.
• Possess detailed knowledge of hotel meeting space, group dynamics, and event details.
• Attend daily Banquet Event Order meetings and weekly resume meetings as needed.
• Recommend special outside services when required.
• Coordinate and attend pre-convention meetings prior to scheduled conferences.
• Undertake special projects as assigned by the Department Manager.

Qualifications : Education :

Experience :

Computer Skill & Other Technical Skills :

Communication :

Physical Effort :

Travel :

Work Schedule :